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MedTech Sales & Service Associate

https://www.baxter.com/ Logo

Baxter

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Location:
United States, East Syracuse

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

68000.00 - 85000.00 USD / Year
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Job Description:

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Your Role at Baxter: THIS IS WHERE you build trust to achieve results! As a Med Tech Sales & Service Associate, you take pride in representing Baxter and our products. Your understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors, nurses, and patients who use Baxter solutions every day. You help us deliver the products that healthcare professionals and facilities rely on to save and sustain lives. Your work and the relationships you build are critical to our mission.

Job Responsibility:

  • Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
  • Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
  • Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
  • May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
  • Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
  • Conducting product demonstrations and presentations to healthcare providers
  • Providing technical support and guidance to healthcare providers during the fee for service sales process
  • Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
  • Delivering quotes to healthcare providers
  • Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed
  • Demonstrated success in connecting and building relationships with healthcare providers
  • Able to understand the technical needs of healthcare providers and provide solutions that meet their requirements
  • Work independently as well as in a team environment
  • Work cross collaboratively with SOM, Sales, Service Team and /or the Customer to resolve issues and improve service
  • Ensure team compliance to all company policies and procedures

Requirements:

  • Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
  • Certifications in sales or healthcare may also be beneficial
  • Technical knowledge of durable medical equipment
  • Experience in a sales role, preferably in the medical technology industry
  • Valid driver’s license and driving record that meets company standards and state requirements
  • Strong technical knowledge of medical devices, equipment, or software
  • Knowledge of the company's products and services, as well as the competition, is essential
  • Ability to close deals and meet fee for service sales targets
  • Knowledge of the healthcare industry, including regulations, trends, and market developments
  • Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients
  • Strong computer skills, including proficiency in Microsoft Office and CRM software
  • Ability to travel up to 70%
  • Strong ethical standards and a commitment to providing high-quality service to clients
  • Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
  • Frequently works in environments where biohazards could be present
  • Must align with Baxter infection control policies
What we offer:
  • Healthcare Insurance
  • 401K
  • Paid Time Off
  • Parental Leave
  • Employee Stock Purchase Plan
  • medical and dental coverage
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • time-off benefits such as paid holidays
  • family and medical leaves of absence
  • paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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