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MedTech Sales & Service Associate

https://www.baxter.com/ Logo

Baxter

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Location:
United States , Arden Hills

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

68000.00 - 85000.00 USD / Year
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Job Description:

As a MedTech Sales & Service Associate, you'll represent Baxter and its products, helping to deliver solutions to healthcare professionals and facilities. The role includes significant travel, advanced troubleshooting, sales responsibilities, and collaboration with teams to meet client needs while adhering to compliance and quality standards.

Job Responsibility:

  • Successfully complete all required training/learning modules on a timely basis and complete credentialing such as medical testing in a timely manner
  • Travel up to 70 - 75% across the territory spanning multiple states
  • Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
  • Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
  • May perform electronic and hydraulic troubleshooting and make recommendations for parts needed to repair medical devices
  • Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause analysis, and repair while working independently
  • Conducting product demonstrations and presentations to healthcare providers
  • Providing technical support and guidance to healthcare providers during the fee-for-service sales process
  • Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
  • Delivering quotes to healthcare providers
  • Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed
  • Demonstrated success in connecting and building relationships with healthcare providers
  • Understand the technical needs of healthcare providers and provide solutions that meet their requirements
  • Work independently and in a team environment
  • Work cross-collaboratively with SOM, Sales, Service Team, and/or the Customer to resolve issues and improve service
  • Ensure team compliance with all company policies and procedures.

Requirements:

  • Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare
  • Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field
  • In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
  • Certifications in sales or healthcare may also be beneficial
  • Technical knowledge of durable medical equipment
  • Experience in a sales role, preferably in the medical technology industry
  • Valid driver’s license and driving record that meets company standards and state requirements
  • Strong technical knowledge of medical devices, equipment, or software
  • Knowledge of the company's products and services, as well as the competition, is essential
  • Ability to close deals and meet fee for service sales targets
  • Knowledge of the healthcare industry, including regulations, trends, and market developments
  • Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients
  • Strong computer skills, including proficiency in Microsoft Office and CRM software
  • Ability to travel up to 70%
  • Strong ethical standards and a commitment to providing high-quality service to clients
  • Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
  • Frequently works in environments where biohazards could be present, i.e. Hospitals, Service Centers, and Depots
  • Must align with Baxter infection control policies.

Nice to have:

  • Certifications in sales or healthcare
  • Knowledge of the company's products and services, as well as the competition.
What we offer:
  • Healthcare Insurance
  • 401K
  • Paid Time Off
  • Parental Leave
  • Employee Stock Purchase Plan
  • Medical and dental coverage that starts on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off, family and medical leave, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits.

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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