Medium Enterprise Accounts Manager Job at Vodafone (Giza)

Enterprise Account Manager - Northeast

Manages one or several larger accounts or acts as the account lead for a substan...

Location

United States

Salary:

210500.00 - 495000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 10+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in selling to Enterprise level accounts required
(Extraordinarily) strong track record of account management and sales performance
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Job Responsibility

Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives including the C-level through credibly describing the value of HPE's solutions and their relevance to the customer's priorities
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
When appropriate, understands the innovation agenda and digital journey of the customer, and contributes to them
Independently builds a compelling business value framework for the customer
Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way
Continuously accelerates growth in HPE's strategic value portfolio through positioning these solutions with an ever-widening network within a customer
Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account
Actively leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance
Significantly contributes to internal reviews connected to deals and sales planning

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Enterprise Account Manager - Telco

Enterprise Account Manager role to build and execute sales strategies, manage cu...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 10+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in vertical industry preferred
Strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Job Responsibility

Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives including the C-level
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
Builds and executes a plan to drive growth and profitability across HPE's portfolio in a structured and recurring way
Ensures end-to-end clear governance and ownership throughout the team and across all deals in the pipeline
Builds influential relationships with executives including the C-level when necessary
Develops and maintains comprehensive view of the partner landscape in the account
Effectively articulates modern IT trends and HPE's portfolio to customers
Actively builds, develops and leads the extended account team
Owns the development and execution of a comprehensive account business plan for defined accounts

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Personal and professional development programs
Inclusive work environment

Fulltime

Enterprise Account Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 10+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in vertical industry preferred
(Extraordinarily) strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Job Responsibility

Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives including the C-level through credibly describing the value of HPE's solutions and their relevance to the customer's priorities
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
When appropriate, understands the innovation agenda and digital journey of the customer, and contributes to them
Independently builds a compelling business value framework for the customer
Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way
Continuously accelerates growth in HPE's strategic value portfolio through positioning these solutions with an ever-widening network within a customer
Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account
Actively leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance
Significantly contributes to internal reviews connected to deals and sales planning

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Lead Account Manager

Manages one or several larger accounts or acts as the account lead for a substan...

Location

United States , San Jose

Salary:

210500.00 - 495000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Typically 8+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience selling Networking technology required
Experience selling to very large enterprise accounts required
Strong preference for location of San Jose, CA.

Job Responsibility

Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives including the C-level
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
Builds a compelling business value framework for the customer
Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio
Leads and governs pipeline building activities for the account
Proactively ensures a strong and rightsized pipeline funnel from the account team
Leads highly complex sales engagements, project management and coordination to meet customer deadlines.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to career goals
Inclusive work environment.

Fulltime

Customer Success Manager II, Enterprise

At Braze, we have found our people. We’re a genuinely approachable, exceptionall...

Location

United States , Austin

Salary:

83700.00 - 100000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a 'team player'
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention, and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Canada , Toronto

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Brazil , São Paulo

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Build great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Senior Customer Success Manager

The Senior Customer Success Manager plays a crucial role in ensuring the success...

Location

United States , Home-based

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree (MBA or equivalent) preferred
6+ years of customer success, account management, or related experience in a leadership or high-impact individual contributor role, preferably in SaaS, managed services, or cloud environments
5+ years of SAP, ERP, or similar industry experience, with expertise in managing medium to large scale accounts
Demonstrated ability to manage complex, high-value customer relationships and deliver successful outcomes
Proven track record of driving customer satisfaction, retention, and growth in a customer-facing role
Exceptional communication, presentation, and relationship-building skills, with the ability to engage and influence executive-level stakeholders
Strong strategic thinking and problem-solving abilities, with the capability to develop and execute long-term customer success plans
Expertise in ITIL and/or Agile frameworks, project management methodologies, and customer success platforms
Proven ability to collaborate across teams and departments to achieve customer and business goals

Job Responsibility

Serve as the lead point of contact for NDBS enterprise customers, developing strong, long-term relationships with key stakeholders and decision-makers
Develop and execute customer success strategies that align with the customer's business objectives, ensuring the delivery of tangible outcomes
Conduct value business reviews, providing insights on performance metrics (SLAs/KPIs), risk assessments, and recommendations for future success
Drive strategic discussions with customers to identify and capitalize on opportunities for optimization, growth, and innovation in service delivery
Act as the primary advocate for customers, ensuring their needs and concerns are heard and addressed within the company
Manage and resolve complex customer issues and escalations, coordinating with internal teams to deliver timely and effective solutions
Monitor customer satisfaction, anticipate challenges, and proactively address potential issues to maintain strong relationships and customer health
Stay current with the delivery of managed services on the account (if applicable), ensuring that service levels meet or exceed contractual obligations and customer expectations
Collaborate closely with internal teams (Consulting, Operations, PreSales and Sales) to ensure value alignment on customer goals, service delivery, and long-term planning
Identify areas for process improvement and work with cross-functional teams to drive initiatives that enhance the customer experience

What we offer

competitive salary
comprehensive health and dental benefits
Flexible Paid Time Off
10 paid holidays
a 401k plan
remote work opportunities

Fulltime

Select Country

Medium Enterprise Accounts Manager

Job Description

Job Responsibility

Requirements

Looking for more opportunities?