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The Medication Dispensing Technician is responsible for ensuring that the Medication room runs efficiently and stays organized and operative. Some of the duties include managing inventory, answering the phone, checking patient information for insurance co-pays, restocking and ordering necessary supplies, assisting with delivery of prepackaged medication(s), keeping dispensing records, ongoing filing systems and performing other administrative tasks. Additionally, under the direct supervision of the dispensing provider, the Medication Dispensing Technician accurately processes prescriptions, product quality assurance, labeling and completes prescriptions assembling for dispensing physician final verification prior to deliver medication to appropriate patients. He/she also works with that dispensing provider to ensure that the medication has been delivered properly and in a timely manner.
Job Responsibility:
Receiving and efficiently processing patient prescriptions, assisting in preparing and delivering medications under direct supervision of dispensing provider in accordance with prescription and within Federal and State Regulations
Partner with center staff to ensure medication adherence
Answer and manage incoming patient and pharmacy calls
Prepares medications for provider, dispensing the medication in accordance with prescription
Processes refills for chronic conditions preapproved by dispensing physician daily
Orders pharmaceuticals and receive/stock drugs
Completes pharmacy reports, not limited to inventory reports and expired medications
Collects patient information for prescription and billing
Keeps filing system updated for multiple procedures/processes
Assists with pharmacy claims adjudication including calling insurances to assess and correct pharmacy claims rejections if appropriate
Other duties as assigned and modified at manager’s discretion
Requirements:
Minimum one (1) year of experience in a pharmacy setting
Basic computer knowledge, in MS Office Suite, word, excel
Knowledge of clinic services, standards, policies and procedures
Ability to multitask, operate phones, personal computer, software and other IT systems
Ability to communicate and work with doctors, patients and other team members in a professional manner
Ability to pay close attention to detail and to ensure accuracy of reports and data
Excellent communication and interpersonal skills, customer service oriented
Strong interpersonal & mathematical skills
This position requires travel nationwide for training and support purposes as needed
Nice to have:
Active license with the Board of Pharmacy in the state the clinic is located
Bilingual: Fluent in Spanish and English
What we offer:
medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities