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Medicare Sales Support Associate

United States 68900.00 - 99620.00 USD / Year · Job Posted June 09, 2026
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Job Description

The Sales Support Associate is responsible for positioning Healthfirst as a socially responsible health partner. S/he will develop and coordinate plans of action that promote company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory. This individual will identify enrollment event opportunities for seniors--individually or in groups--to promote alternative plan options. Through community marketing, s/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, the Sales Support Associate will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Job Responsibility

  • Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
  • Live Healthfirst’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it
  • Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
  • Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
  • Establish new relationships and maintain existing ones
  • Support the Sales and Marketing team to create educational and sales events within our target market
  • Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
  • Responsible for meeting and exceeding growth and retention expectations
  • Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports
  • Prepare weekly calendar of appointment and opportunities as required

Requirements

  • Must be able to travel 75% of the time
  • Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
  • Existing Sales or Customer Service-related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
  • Experience speaking with multi-level audience that can include faith-based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
  • Experience managing multiple marketing events, including changing deadlines, from beginning to end
  • Experience working across socio-cultural and ethnic backgrounds and environments
  • Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
  • Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
  • Experience making modifications and updates to existing Power Point presentations
  • Must be available to work evenings and weekends (as needed)

Nice to have

  • Associates degree from an accredited institution
  • Knowledge of CMS rules and regulations
  • Experience using AX DYNAMICS, Great Plains and any Imaging Systems
  • Fluency in one or more of the following languages: Spanish, Cantonese/Mandarin, Fukienese, African dialects, South Asian dialects
  • Excel experience standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results

What we offer

  • Medical, dental and vision coverage
  • incentive and recognition programs
  • life insurance
  • 401k contributions

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