Medicare Sales Specialist, CVS Health

CVS Health

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

15.00 - 32.31 USD / Hour

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Job Description:

The Medicare Sales Specialist role at CVS Health involves educating Aetna Medicare members on available plan offerings to meet their healthcare needs. Responsibilities include working with defined sales campaigns, presenting compliant sales pitches, acquiring new members, providing customer service, and ensuring compliance with relevant regulations. Candidates should be energetic, empathetic, and skilled in communication. CVS Health offers competitive pay and benefits.

Job Responsibility:

Work defined campaigns designed to assist Aetna Medicare members holistically find the appropriate Aetna Medicare coverage option
conduct compliant presentations throughout the sales process
acquire new members on available Medicare products via inbound and outbound campaigns
ability to learn and adapt to new approaches, utilizing defined trainings, processes, and scripting
assess customer needs by utilizing questions while demonstrating superior listening skills during all sales presentations
servicing existing members and inquiries related to utilization of their product, benefits, etc.
cross selling applicable products to existing members
maintain high compliance commitment and standards with a robust knowledge with respect to CMS and states regulations
ability to multitask and effective use of computer while interacting with prospects and members via phone
participate in internal monitoring audits and coaching feedback sessions to review schedule adherence, quality, selling skills and compliance
ensuring that relevant information is captured in Customer Relationship Management system (CRM)
other duties as assigned

Requirements:

1 to 2 years demonstrated sales experience
active Health insurance license or willingness to obtain
ability to obtain release, if contracted with another firm/carrier
active use of computer for carrying out daily job activities
ability to multi-task while talking on the phone
excellent communication and listening skills
self-starter with positive attitude and ability to control emotions when dealing with unhappy customers
adaptable to fast-paced, high pressure, achievement-oriented environment
proficient computer skills and knowledge of Microsoft Office

Nice to have:

1 to 2 years Medicare sales experience
Medicare call center experience

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
benefit solutions such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Additional Information:

Job Posted:
August 27, 2025

Expiration:
September 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Medicare Sales Specialist