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A subsidiary of Centerfield, QuoteManage is a national Medicare telesales brokerage firm seeking a Medicare Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents. In this role, you will lead a team of 25+ 1099 Medicare sales agents responsible for converting inbound consumer demand into enrollments across health, prescription drug, vision, and dental plans. You will own your team’s ability to effectively convert a high volume of inbound calls into successful enrollments. Success in this role is defined by your ability to drive conversion rates, coach agents in real time, and maximize revenue performance—especially during the high-stakes Annual Enrollment Period (AEP).
Job Responsibility:
Drive a high-performance sales culture across a fully remote team of 25+ independent agents
Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments
Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion
Own team performance metrics, including conversion rate, talk time, and lead utilization
Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand
Lead and engage a 1099 workforce, driving consistency, retention, and output in a contractor-based model
Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices
Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization
Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement
Requirements:
2+ years managing Medicare sales teams in a call center or telesales environment
Experience managing 15–25+ agents with direct accountability for performance metrics
Deep knowledge of Medicare Advantage, Supplement, and Part D products
Proven success in a high-volume inbound sales environment
Experience leading teams through Annual Enrollment Period (AEP)
Must have reliable high-speed internet
Must reside in and hold an active Resident License in one of the following states: FL, NC, TN, TX, GA, or UT