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Medicare Managed Care Medical Collections Specialist

United States, Los Angeles Employment contract · Job Posted May 26, 2026
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Job Description

A hospital in Los Angeles is seeking a Medicare Managed Care Medical Collections Specialist to support its revenue cycle team. The Medicare Managed Care Medical Collections Specialist is responsible for follow-up on unpaid claims, insurance appeals, denial resolution, and insurance accounts receivable activities to help maximize reimbursement and reduce aging balances.

Job Responsibility

  • Call insurance companies, payers, and/or patients to secure payment on unpaid claims
  • Perform timely follow-up on outstanding insurance accounts receivable to ensure appropriate reimbursement
  • Manage and prioritize daily workload to maximize collection efforts and minimize delays in payment resolution
  • Submit and track insurance appeals related to denied or underpaid claims
  • Review denials, determine root cause, and take corrective action to support claim resolution
  • Gather and provide required documentation to payers to support payment or appeal requests
  • Work closely with internal departments to resolve billing discrepancies and improve claim turnaround times
  • Maintain accurate account notes and update billing systems with collection and follow-up activity
  • Monitor unpaid claims to ensure timely escalation and resolution

Requirements

  • Previous experience in medical collections, insurance follow-up, or healthcare accounts receivable required
  • Experience with Medicare managed care collections in a hospital or healthcare setting preferred
  • Strong knowledge of insurance appeals, denial management, and insurance AR follow-up
  • Familiarity with medical billing processes, payer guidelines, and reimbursement practices
  • Strong communication, negotiation, and problem-solving skills
  • Ability to organize and prioritize a high-volume workload in a fast-paced environment
  • Proficiency with hospital billing systems and electronic medical or revenue cycle platforms preferred
  • At least 3 years of experience in medical collections, insurance follow-up, or healthcare accounts receivable
  • Background in Medicare managed care or Medicare Advantage collections within a hospital or healthcare setting is preferred
  • Working knowledge of denial management, insurance appeals, and payer follow-up practices
  • Familiarity with medical billing workflows, reimbursement processes, payer requirements, and UB-04 claim forms
  • Strong verbal and written communication skills with the ability to handle payer discussions professionally and effectively
  • Proven ability to manage a high-volume workload, prioritize competing tasks, and meet follow-up deadlines
  • Experience using hospital billing platforms, electronic medical records, or revenue cycle applications is preferred

What we offer

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan

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