Medical Support Associate Job at Eucalyptus (Manila)

Medical Support Associate

The Medical Support Associate will play a vital role working alongside doctors, ...

Location

Philippines , Manila

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision

Job Responsibility

Provide medical support to patients with a range of conditions, primarily via email
Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate
Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards
Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects
Initiate communication-based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence
Provide internal support for medical support initiatives that focus on access and success of patient treatment plans: Proactive Outreach to Patients
GP Letters
Pharmacy Communications
4-Month and 8-Month Reviews
Share patient insights with the clinical services team and wider business

What we offer

Sick leave
Maternal/paternal leave
Compassionate leave
Vacation leave
Personal health days leave and budget
Health insurance
Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF)
13th month pay
Transportation allowance
Annual professional development budget

Fulltime

Medical Support Associate, Manila (Registered Pharmacist)

Eucalyptus believes that providing multidisciplinary clinical support to patient...

Location

Philippines , Manila

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision

Job Responsibility

Provide medical support to patients with a range of conditions, primarily via email: Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate
Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards
Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects
Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence
Provide internal support for medical support initiatives that focus on access and success of patient treatment plans: Proactive Outreach to Patients: Engage in activities aimed at supporting patients' adherence to treatment plans through proactive communication
GP Letters: Prepare and manage communication with general practitioners to support patient care
Pharmacy Communications: Coordinate with pharmacies to ensure accurate and timely medication delivery and information exchange
4-Month and 8-Month Reviews: Conduct regular reviews of patient progress and treatment plans to ensure continued adherence and effectiveness under the guidance from the Sydney medical team
Share patient insights with the clinical services team and wider business: Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement

What we offer

sick leave
maternal/paternal leave
compassionate leave
vacation leave
personal health days leave and budget
health insurance
SSS
PhilHealth
HDMF
13th month pay

Fulltime

Medical Billing Support Services Associate

The Medical Billing Support Services Associate I coordinate and performs all asp...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process
Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution
Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor
Reverses balance to credit or debit if charges were improperly billed
Contacts insurance carriers as necessary to determine correct payment application
Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer
Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner
Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process
Communicates issues related to payment posting and refunds from payers to management
Updates correct payer and resubmits claims to the payers

Job Responsibility

Coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures
Performs a variety of duties which may include reviewing overpayments, credits and recoupments
Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Billing Support Services Associate

A Hospital in Los Angeles is in the need of a Medical Billing Support Services A...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in medical billing, coding, and collections within a healthcare setting
Proficient in handling medical claims, payment posting, and appeals processes
Strong analytical skills to research and resolve unapplied cash and credit balances
Familiarity with insurance verification and eligibility requirements
Ability to communicate effectively with patients and payers to resolve billing issues
Experience in working collaboratively with finance and other departments to optimize revenue cycle processes
Knowledge of healthcare compliance standards and ability to participate in audits and reviews
Detail-oriented with the ability to meet productivity and quality benchmarks consistently

Job Responsibility

Process cash receipts from both automated and manual payers, ensuring compliance with established procedures
Research and analyze unposted or unapplied cash to facilitate timely resolution and posting
Investigate unapplied cash receipts and escalate issues to supervisors when necessary
Reverse balances and adjust credits or debits to correct billing errors and payment applications
Review correspondence related to refunds or recoupments, taking appropriate actions such as issuing refund requests or submitting disputes
Evaluate credit balances and issue refunds to payers in an accurate and timely manner
Collaborate with Finance and other Revenue Cycle departments to streamline cash posting, balancing, and reconciliation processes
Address issues related to payment postings or refunds and communicate updates to management
Cross-train in billing processes, including charge entry, insurance eligibility verification, and resolving billing edits
Assist with special projects assigned by leadership, such as audits, payer compliance reviews, and case-specific billing and collections

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Associate Medical Director, Medical & Scientific Affairs

At KARL STORZ, we are dedicated to improving patient outcomes through cutting-ed...

Location

United States , El Segundo

Salary:

229400.00 - 310200.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

MD or DO degree required
8+ years of surgical experience, including residency training (general surgery or closely related specialty preferred)
Strong foundation in medical device technology, clinical evaluation, and patient safety principles
Demonstrated ability to communicate complex scientific concepts to diverse internal and external audiences
Excellent leadership, collaboration, and organizational skills
able to thrive in dynamic, cross-functional settings

Job Responsibility

Serve as a clinical and scientific expert in general surgery, video and imaging platforms, and operating room integration products
Partner cross-functionally with R&D, Regulatory Affairs, Quality, Legal, and Commercial teams to ensure clinical accuracy and sound medical decision-making throughout the product lifecycle
Lead and support medical safety initiatives, including post-market surveillance, product recalls, and risk assessments to safeguard patient care
Engage with Key Opinion Leaders (KOLs), facilitate advisory boards, and lead scientific and educational programs to advance product knowledge and adoption
Collaborate with Clinical Affairs to assess and communicate clinical evidence, literature, and research insights that guide strategic decisions
Provide medical input for product development, regulatory submissions, and educational content for healthcare professionals
Represent KARL STORZ in external scientific forums and peer-to-peer clinical discussions while maintaining the highest standards of compliance and professionalism

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
includes maternal/ paternal leave, adoption, and fostering of a child
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
Fitness reimbursement of up to $200 annually

Fulltime

Associate Medical Director, US Medical Affairs

The Associate Medical Director will be responsible for contributing to and parti...

Location

United States , Morristown

Salary:

180000.00 - 210000.00 USD / Year

Alfasigma

Expiration Date

Until further notice

Requirements

MD/PhD/PharmD (or equivalent) with a minimum of 5 years of professional/clinical experience
At least 3 years of biopharmaceutical industry experience in Medical Affairs and/or Clinical Research is required
Experience working with professional societies and quality organizations preferred
Prior experience in Hepatology, Gastroenterology, or Immunology preferred
Ability to travel up to 20% required (mostly to congresses/ad boards), which may include overnight and/or weekend travel
Strong understanding of Medical Affairs functions, processes, and strategic execution
Track record of being held accountable for key individual deliverables with successful results required
Strong verbal and written communication skills are essential, including strong presentation skills
Excellent organization and multi-tasking skills
Strong interpersonal skills and problem-solving capabilities

Job Responsibility

Participate in the development of a cross-functionally aligned set of medical strategies for the US market needs, focused on commercialized as well as late-stage development indications/assets
Develop the strategy for professional medical association engagement in the US in conjunction with other US stakeholders as part of the broader professional society strategy
Support medical affairs data generation and dissemination working group(s) and collaborate with the Scientific Communications team to develop and execute aligned strategies/tactics for maximizing our scientific communication efforts
Support field medical activities and help to assess and address internal/external medical education needs in collaboration with the Field Medical and Scientific Communications teams
Perform scientific and clinical training for internal staff, including Commercial/Sales, on Alfasigma products and respective disease-related aspects
Lead and execute scientific advisory boards to generate strategic insights that inform medical affairs plans
Participate in or perform review of promotional and medical/scientific materials as the Medical Reviewer, following standard operating practices (SOPs) and in collaboration with Regulatory, Legal, and Commercial counterparts
Maintain strong relationships with the external thought leader and influencer communities
Contribute to, and support execution of the lifecycle management activities for Alfasigma’s commercialized indications/assets
Understand the legal and compliance environment and drive collaboration with the Legal and Compliance team

What we offer

401(k) plan with company match
Rewards and recognition program
Health care benefits (medical, prescription drugs, dental, and vision insurance)
Short and long-term disability coverage provided
Plan coverage for domestic partners
Paid parental leave benefits and adoption assistance
Tuition reimbursement assistance
A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year
Numerous well-being and work/life programs

Fulltime

Senior Associate Medical Data Reviewer

In this vital role, the Senior Associate - Medical Data Reviewer is responsible ...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

MBBS, MD, PharmD, BDS, BAMS, BHMS, or other relevant medical/healthcare degree with clinical research experience
Master’s degree in Life Sciences, Pharmacy, Public Health, or related field with 5+ years of clinical research experience
Bachelor’s degree in Life Sciences, Pharmacy, Nursing, or related discipline with 7+ years of clinical research experience

Job Responsibility

Conduct ongoing medical review of clinical trial data to ensure accuracy, consistency, and clinical relevance
Evaluate adverse events, laboratory data, vital signs, ECGs, imaging, and other key safety and efficacy endpoints
Identify trends, outliers, protocol deviations, and emerging safety signals across studies
Apply medical judgment to distinguish clinically meaningful findings from normal variability
Provide medical input into study start-up activities, including risk assessments and data review strategy
Partner cross-functionally with Clinical Operations, Data Management, Safety, Biostatistics, and vendors to resolve data issues
Contribute to the development and refinement of medical review tools, visualizations, and dashboards (e.g., Spotfire)
Lead or contribute to data review meetings, governance discussions, and issue escalation processes
Author and maintain clear, defensible medical documentation to support inspection readiness
Drive continuous improvement by identifying systemic data quality trends and strengthening review standards and workflows

Sr Associate Medical Science Liaison Hematology

Location

Italy , Milan

Salary:

46697.30 - 63178.70 EUR / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctoral Degree or Master’s degree in Sciences
One/Two years of industry experience in Scientific/Medical Affairs at a biotech or pharmaceutical company
TA expertise
Based in Lazio/Campania

Job Responsibility

Be field-based medical expert in the Medical Science Liaison (MSL) group within Medical organization
Be an integral position in communicating accurate, clear, and valued information regarding our science and products to multiple levels within the medical community and are responsible for gathering field insights for internal stakeholders
Support medical strategic roles in developing local territory R&D tactics
Engage with healthcare stakeholders to educate and communicate clinical and scientific data to advance the scientific platform as aligned with Amgen’s corporate goals and objectives
Educate and communicate clinical value, outcomes, and economic data to payers, providers, key stakeholders, advocacy, and access enablers
Respond to unsolicited inquiries consistent with the MSL compliance standards
Provide and/or present field observations and insights to internal stakeholders
Execute scientific engagement plan according to annual MSL goals and metrics
Develop and implement local OL plans in line with scientific engagement plan
Support speaker training as requested and ensure the speakers are updated on new data

What we offer

Full support and resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

Fulltime

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Medical Support Associate

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