Medical Social Worker, CVS Health

CVS Health

Location:
United States, Tucson

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

43888.00 - 91052.00 USD / Year

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Job Description:

The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients. The role involves assessments, advocacy, and comprehensive care coordination for high-risk patients to help them improve their health and avoid hospitalizations. Responsibilities include patient support, community resource navigation, education, coordination, and collaboration with other health providers.

Job Responsibility:

Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits
Partner with the patient and their support persons (if necessary) to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan
Maintain extensive knowledge of community resources and make referrals, as appropriate
Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM)
Provide both longitudinal and episodic comprehensive care coordination to empower patients
Educate patients on supportive care options including advance care planning and end-of-life care
Provide psychoeducation to patients and families surrounding life stage and disease-specific issues
Meet with care teams to collaborate and generate creative solutions
Complete concise and comprehensive documentation on time
Partner with Community Health Workers and provide clinical guidance
Respond to crises and urgent needs with the ability to prioritize work, triage situations, and multitask

Requirements:

Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE)
Minimally licensed in the state where OSH Center is located
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Proficient computer skills (including Microsoft, GSuite, and electronic medical records)
US work authorization

Nice to have:

Prior experience with complex care coordination and/or population healthcare management
Familiarity with using metrics and data to guide practice and drive outcomes
Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years
Experience working on a multidisciplinary team of other healthcare providers

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 21, 2025

Expiration:
December 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Medical Social Worker