Medical Social Worker, CVS Health

CVS Health

Location:
United States, Cleveland

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

46597.00 - 101228.00 USD / Year

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Job Description:

The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients. In collaboration with the interdisciplinary care team, they will provide assessments, advocacy, and comprehensive care coordination services to our highest-risk patients and their caregivers to improve health status and avoid hospitalizations.

Job Responsibility:

Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits
Partner with the patient and their support persons to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan
Maintain extensive knowledge of community resources and make referrals, as appropriate
Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM)
Provide longitudinal and episodic comprehensive care coordination
Educate patients on supportive care options and provide goals of care counseling, support, and advocacy
Provide psychoeducation to patients and families
Meet with care teams to collaborate and spearhead intervention in situations with complex psychosocial dynamics
Complete concise and comprehensive documentation on time
Partner with Community Health Workers and provide clinical guidance
Respond to crises and urgent needs with prioritization and multitasking
Other duties as assigned

Requirements:

Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE)
Minimally licensed in the state where OSH Center is located
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
Proficient computer skills (including Microsoft, GSuite, and electronic medical records)
US work authorization

Nice to have:

Prior experience with complex care coordination and/or population healthcare management
Familiarity with using metrics and data to guide practice and drive outcomes
Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years
Experience working on a multidisciplinary team of other healthcare providers

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
May 15, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Medical Social Worker