Medical Service Tech / Delivery Driver Job at Advocate Aurora Health (Green Bay)

Job Responsibility

Handles customer complaints regarding timeliness of deliveries or quality of products
Aids field staff with questions regarding equipment
Stocks and maintains vehicle inventory
Knowledgeable and competent on the basic DME and specific RT equipment
Responsible for accurate and timely delivery, pick-up and or switch out of DME and RT equipment
Completes paperwork in a neat, accurate, timely manner in accordance with regulatory rules
Maintains and operates company vehicles in accordance with company policies, procedures and regulatory agencies
Operates vehicle in accordance with local laws
Works on-call schedule as indicated by management
Attends meetings and handle other duties as assigned

A valid driver’s license issued by the Division of Motor Vehicles
High School Diploma or GED equivalent
1 year related experience in customer service, deliveries, etc.
Previous work experience dealing with customers, patients, or the general public
Ability to use tact, discretion, and good customer service skills
Must be able to verbally explain the operation of equipment
Must be dependable, able to work independently, handle interruptions, and follow directions
Must be able to maintain accurate records and maintenance systems
Must possess and provide proof of a valid Illinois or Wisconsin Driver’s License and a registered, functional car with adequate insurance coverage
Must have manual dexterity to operate a variety of office and business equipment
Must be able to sit, stand and walk for prolonged periods
Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head
Must be able to lift, push or pull 75 lbs
Must be able to maneuver up to 122 lbs on a dolly up and down ramp and/or stairs
Must be able to speak and hear clearly
Subject to occasional temperature and road fluctuations
Subject to exposure to chemical and hazardous waste and communicable disease

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance