Medical Secretary

• Manage all aspects of medical secretarial duties including letters, results, and procedures
• Liaise with patients, consultants, and other clinic users, providing exceptional customer support
• Assist patients in navigating the clinic and ensure a satisfactory visit
• Handle telephone and email inquiries from patients, hospitals, and other healthcare practises
• Perform additional administrative tasks such as filing, scanning, and posting letters
• Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures
• Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention

• Previous experience in a similar role within a medical environment
• Proficiency in MS Office Suite, with experience in Practise management software (Semble) considered a plus
• Positive attitude and exceptional administrative and customer service skills
• High attention to detail and a caring, sympathetic approach towards patients
• Ability to maintain confidentiality and handle sensitive information discreetly
• Flexibility and a willingness to contribute beyond the core responsibilities of the role
• Excellent telephone manner

Experience in Practise management software (Semble)

• 25 days of annual leave plus bank holidays
• Private pension and private health cover
• Access to healthcare appointments
• Social events to foster team friendship