Medical Secretary Job at Sheffield Children's NHS Foundation Trust (Sheffield)

Medical Secretary

Sheffield Children's NHS Foundation Trust

Location:
United Kingdom , Sheffield

Category:
Office Administration

Contract Type:
Not provided

Salary:

24937.00 - 26598.00 GBP / Year

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Job Description:

An exciting opportunity has arisen to join the Ryegate Children's Centre, part of the Sheffield Children's Hospital, where you'll provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs, and other healthcare professionals. You will work in a supportive team, prioritising tasks, meeting deadlines, and maintaining our standards of service. We are looking for flexibility, initiative, and a commitment to confidentiality.

Job Responsibility:

Collect and action post for the clinical team, using initiative when needed
Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person
Ensure tasks meet standard operating procedures and KPIs
Arrange investigations, follow-up work, and ensure results are filed in patient records
Maintain patient records, both paper and electronic
Type medical correspondence, including clinic letters and reports
Book appointments, reviews, investigations, and interpreters
Keep statistical records for audits and file correspondence in patient records
Provide secretarial support for meetings, including scheduling, minute-taking, and preparing materials
Prepare discharge summaries and inform patients and clinicians of outcomes
Follow the Trust's 18-week RTT process and book necessary reviews and interpreters
Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs

Requirements:

4 GCSEs Grace C or above including English
RSA III Typing / Word Processing or equivalent qualification or experience
Audio Typing experience
Experience of working in a multi-disciplinary team
Experience of working with filing systems
Experience of good customer or patient care
Experience of working with difference computer software eg email, internet
Experience of scheduling /co-ordination of activities and / or resources
Understanding and knowledge of Caldicott and Data Protection Act
Good verbal and written communication skills with team / clients / relatives using tact when required
Ability to deal with conflict
Good time management skills with the ability to work to prioritise work according to deadlines
Ability to engage with and motivate others
high standard of accuracy
Able to work as part of a team and under own initiative
Strong analytical skills
Ability to establish and maintain effective working relationships
Adaptable to change
Attention to detail and accuracy

Nice to have:

NVQ2 in Business Administration or equivalent
Medical Secretarial experience
Previous NHS experience
Experience with NHS / Healthcare software systems
Experience of working with confidential material
Knowledge of medical terminology
Understanding of the 18 week Referral to Treatment (RTT) process

What we offer:

Generous annual leave and pension schemes
Health and wellbeing programmes
Exclusive discounts

Additional Information:

Job Posted:
February 13, 2026

Expiration:
February 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Sheffield Children's NHS Foundation Trust - All Job Offers

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