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An exciting opportunity has arisen to join the Ryegate Children's Centre, part of the Sheffield Children's Hospital, where you'll provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs, and other healthcare professionals. You will work in a supportive team, prioritising tasks, meeting deadlines, and maintaining our standards of service. We are looking for flexibility, initiative, and a commitment to confidentiality. If you share our values and are passionate about making a positive difference, we'd love you to apply!
Job Responsibility:
Collect and action post for the clinical team
Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person
Ensure tasks meet standard operating procedures and KPIs
Arrange investigations, follow-up work, and ensure results are filed in patient records
Maintain patient records, both paper and electronic
Type medical correspondence, including clinic letters and reports
Book appointments, reviews, investigations, and interpreters
Keep statistical records for audits and file correspondence in patient records
Provide secretarial support for meetings, including scheduling, minute-taking, and preparing materials
Prepare discharge summaries and inform patients and clinicians of outcomes
Follow the Trust's 18-week RTT process and book necessary reviews and interpreters
Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs
Requirements:
4 GCSEs Grace C or above including English
RSA III Typing / Word Processing or equivalent qualification or experience
Audio Typing experience
Experience of working with filing systems
Secretarial experience
Experience of working with different computer software (e.g. email, internet)
Experience of scheduling / coordination of activities and / or resources
Experience of working in a multi-disciplinary team