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Medical Secretary (39 Hours) for the Hermitage Clinic, a 112 bed private hospital in Lucan, West Dublin. The role involves providing administrative support to a Consultant and excellent customer service to patients.
Job Responsibility:
Meet and greet Patients and their families arriving in the Consultant Suite, providing an excellent customer service to patients
Provide an efficient, friendly and professional service to the designated area
To devise and implement methods of ensuring the efficiency and quality of the administrative support to the Consultant
To organise and schedule the Consultant’s Diaries
To carry out all typing duties proficiently with particular attention to accuracy, presentation and speed
To conduct all telephone communication in a professional and discreet manner
To ensure all patient records are accurately maintained
Update and maintain the relevant hospital information systems (including Meditech, RIS/PACS as relevant)
Book and arrange appointments accurately for the Consultant
Ensure necessary forms and paperwork are completed in relation to private health insurers
Taking payments from Patients
Daily banking/reconciliation and ensure all invoices are raised daily for services provided
Typing of reports and postage of reports in an efficient and timely manner utilising the various systems being used
Maintaining patient confidentiality on all aspects of patient care
Requirements:
Leaving Certificate or equivalent
2 years administration experience in a busy administrative role
Experience with audio dictation
Medical terminology
Previous hospital experience
Experience working with a Patient information System