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Medical Secretary

United Kingdom, Redditch 17.00 GBP / Hour · Job Posted July 03, 2026
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Job Description

We are looking for an experienced, organised, and proactive Medical Secretary to join a busy and friendly practice team on a Locum basis. This is a key role supporting our GPs, Practice Manager, and healthcare professionals by providing high-quality administrative and secretarial support to ensure the smooth running of the practice. Location: Redditch. Hours: 24 Hours per week (Locum Contract). Salary: Competitive hourly rate dependent on experience and qualifications.

Job Responsibility

  • Audio and copy typing of letters, reports, referrals, minutes, and memorandums
  • Processing patient referrals accurately and in a timely manner
  • Managing medical and insurance reports
  • Handling Patient Access requests
  • Monitoring and distributing Safety Alerts
  • Collating and dispatching vaccine counts
  • Maintaining and updating Team Clarity systems
  • Filing, scanning, and maintaining patient records and Fit Notes
  • Using AccuRx to communicate with patients
  • Managing incoming and outgoing calls professionally
  • Handling post and maintaining office supplies
  • Using medical software systems to manage patient and practice information
  • Maintaining accurate patient records
  • Reading and actioning emails daily
  • Supporting data input and information governance compliance
  • Working collaboratively with GPs, clinicians, and administrative staff
  • Supporting patients with sensitive or complex needs
  • Participating in meetings and contributing to service improvements
  • Covering reception and other team duties when required
  • Supporting CQC compliance
  • Ensuring GDPR and Data Protection compliance
  • Maintaining strict confidentiality in line with NHS and Caldicott principles
  • Following practice policies and information governance procedures

Requirements

  • Previous secretarial or administrative experience (ideally in a healthcare setting)
  • Excellent typing and word processing skills
  • Strong organisational and time management skills
  • Ability to handle confidential information with discretion
  • Strong communication skills, both written and verbal
  • Good IT skills and confidence using clinical systems
  • Ability to work under pressure and prioritise workload effectively

Nice to have

  • Experience working in General Practice or NHS settings
  • Knowledge of medical terminology
  • Experience with patient record systems and referral pathways
  • Understanding of GDPR, CQC, and NHS policies

What we offer

  • Supportive and friendly working environment
  • Opportunities for training and development
  • Annual appraisals and ongoing learning opportunities
  • A varied and rewarding role within a patient-focused practice
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