Medical Secretary

• Coordinate daily administrative activities to keep the medical office running efficiently and ensure timely support for staff and patients
• Organize appointments, referrals, follow-up visits, diagnostic testing, and procedures while maintaining accurate scheduling records
• Assist with patient account support by handling billing-related administrative tasks, reviewing charges, and helping reconcile payments
• Maintain medical records and office documentation with a strong focus on accuracy, confidentiality, and compliance with healthcare standards
• Support onboarding and day-to-day guidance for new team members, including assisting with process documentation and workflow training
• Monitor staff schedules, time records, absences, and coverage needs to help maintain consistent office operations
• Respond to patient questions and concerns in a courteous manner, partnering with internal teams to help resolve service issues promptly
• Track supply levels, report equipment concerns, and prepare routine reports, departmental files, and office performance data
• Serve as a resource for office systems and electronic medical record tools by assisting staff with basic troubleshooting and user support

• Prior experience in a medical office, clinic, or other healthcare administrative setting
• Working knowledge of electronic medical records, including MEDENT or similar EMR platforms
• Experience supporting scheduling functions, patient coordination, and medical billing processes
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Clear written and verbal communication skills, including a detail-oriented approach to patient interaction
• Ability to handle confidential information with discretion and maintain accurate documentation

Spanish language skills are preferred for communicating with a diverse patient population

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan