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Office Angels Logo Office Angels · Office Administration

Medical Secretary / Front of House

United Kingdom, London 35000.00 - 37000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

Are you an experienced Medical Secretary looking to be part of a dynamic healthcare team? Our client, a prestigious private healthcare clinic in the heart of London, is on the lookout for a highly organised and enthusiastic individual to join their administrative team! This is an exciting opportunity to contribute to a high-quality patient experience while supporting a dedicated group of medical professionals.

Job Responsibility

  • Welcoming patients upon arrival and managing check-out
  • Registering patients and maintaining accurate records
  • Coordinating clinical diaries and appointments
  • Handling practice inbox and responding to patient inquiries
  • Providing administrative support by drafting clinical correspondence, referral letters, and reports
  • Raising invoices and processing payments
  • Maintaining confidential patient records in line with regulatory standards
  • Communicating effectively with clinicians, external partners, and patients
  • Supporting continuous enhancement of administrative processes

Requirements

  • Previous experience in a Front of House or medical secretarial role within a private healthcare setting
  • Strong understanding of medical terminology and clinical workflows
  • Excellent written and verbal communication abilities, coupled with a warm yet professional demeanor
  • High attention to detail and the ability to juggle competing priorities
  • Confident using digital systems
  • experience with Semble or similar practice management software is a plus
  • Mental health familiarity preferred, but full training will be provided
  • A genuine commitment to delivering an exceptional patient experience

Nice to have

  • Experience with Semble or similar practice management software
  • Experience with mental health services

What we offer

  • Competitive salary
  • Supportive working environment
  • Opportunity to shape something meaningful and advance career
  • Prime location off Marylebone High Street
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