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The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Job Responsibility:
Documenting patient encounters in a structured note
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Requesting and reviewing medical records
Leveraging population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Requirements:
Knowledge of medical terminology and common medications [required]
Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
Prior scribe or transcription experience [preferred but not required]
Advanced listening and communication skills [required]
Strong computer literacy and ability to learn new technical workflows [required]
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
Ability to type 70+ words per minute [strongly preferred]
Ability and willingness to take direction and be a member of a team providing patient care [required]
Excellent job attendance including ability to work in-person in our clinics [required]
Ability to commit to at least 1 year in role (2+ is ideal) [required]
Ability to work approximately 40-45 hours per week during clinic hours [required]
Compliance with hospital and Oak Street Health policies, including HIPAA [required]
US work authorization [required]
Nice to have:
Prior scribe or transcription experience
Ability to type 70+ words per minute
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
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