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Medical Scheduler

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Robert Half

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Location:
United States , Clark

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a skilled Medical Scheduler to join our team in located in the Greater Philadelphia Region. As a Medical Scheduler, you will be responsible for supporting patients by managing appointment schedules, providing guidance on services, and ensuring a seamless experience. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact in patient care.

Job Responsibility:

  • Assist patients with inquiries related to physicians, insurance coverage, and reproductive medicine services
  • Convert patient inquiries into scheduled appointments, ensuring new patients are appropriately onboarded
  • Address and resolve patient concerns by clarifying issues and researching effective solutions
  • Escalate complex medical questions or complaints to clinical personnel for further assistance
  • Accurately document all patient interactions, adhering to established procedures and guidelines
  • Schedule appointments for new and returning patients, following prescribed scripts and organizational standards
  • Maintain and update patient demographic information in the system to ensure accuracy
  • Stay informed on current marketing campaigns and address related patient inquiries
  • Collaborate with administrative teams to optimize schedules and ensure appointments are filled

Requirements:

  • Minimum of 2+ years of experience in patient scheduling or a similar role
  • Strong ability to schedule and manage patient appointments effectively
  • Proficiency in maintaining accurate patient demographic records
  • Skilled in contacting patients and addressing their concerns professionally
  • Demonstrated ability to assist patients in navigating healthcare procedures and services
  • Familiarity with healthcare systems and scheduling software
  • Ability to work collaboratively with administrative and patient services teams
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 19, 2026

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