Medical Scheduler Job at Robert Half (Burien)

Medical Scheduler

Robert Half

Location:
United States , Burien

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Medical Scheduler to join a healthcare team in Burien, Washington on a Contract basis. This position supports patients throughout the appointment process by coordinating visits, confirming coverage details, and helping ensure each encounter is properly prepared. The ideal candidate brings strong communication skills, comfort with medical terminology, and a patient-focused approach when handling scheduling, insurance, and follow-up needs.

Job Responsibility:

Coordinate patient appointments and related services to support timely, organized care delivery
Collect, review, and maintain accurate patient demographic details and enter updates into the electronic medical record
Verify insurance coverage, confirm referral status, and document eligibility information during patient interactions
Review upcoming visits to ensure required labs, imaging, referrals, and supporting records are in place before appointments
Respond to patient questions regarding billing, benefits, and expected out-of-pocket costs, obtaining estimates when needed
Communicate with patients, physicians, and referring offices when referrals are incomplete, denied, or require additional clinical information
Upload, scan, and file forms and medical documents in the appropriate sections of the electronic record
Arrange special patient support needs such as interpreter services, transportation assistance, and pre-visit instructions
Follow established procedures for cancellations, rescheduling, and missed appointments, escalating policy concerns to leadership when appropriate

Requirements:

At least 2 years of experience in medical scheduling, patient access, or a related healthcare support role
Working knowledge of medical terminology and standard outpatient scheduling practices
Experience verifying insurance eligibility, referrals, and prior authorizations
Ability to communicate clearly and professionally with patients, providers, and clinic staff
Strong customer service skills with empathy, patience, and attention to detail
Proficiency in documenting information accurately within electronic medical record systems
Comfortable handling a high volume of phone-based and patient-facing coordination tasks

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Work Type:

On-site work

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