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We are seeking a detail-oriented Medical Scheduler to join our healthcare team. Success in this role means providing exceptional administrative support by efficiently scheduling patient appointments and ensuring smooth daily clinical operations. The ideal candidate will have excellent communication skills and a background in medical office or customer service environments.
Job Responsibility:
Schedule and confirm patient appointments promptly via phone and digital platforms
Collect and verify patient demographic, insurance, and contact information
Communicate with clinical staff to relay schedule changes or urgent needs
Maintain up-to-date and organized appointment records in the scheduling system
Address patient questions regarding appointments, wait times, or provider availability
Follow established protocols for cancellations, no-shows, and rescheduling
Support front-office tasks as needed, such as reception and basic patient inquiries
Requirements:
Previous experience in medical scheduling, healthcare administration, or a related field preferred
Proficient with electronic health record (EHR) or scheduling software
Strong telephone, organizational, and multitasking skills
High attention to detail and commitment to patient confidentiality