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Join our team as a Medical Scheduler, assisting healthcare providers by coordinating patient appointments. This role requires strong organizational and communication skills, attention to detail, and the ability to multitask in a busy setting.
Job Responsibility:
Schedule and confirm patient appointments using scheduling systems
Answer inbound calls, help patients with appointment inquiries, and resolve scheduling issues
Update records and maintain accurate schedules
Communicate with medical and administrative staff to ensure smooth operations
Uphold confidentiality and compliance standards
Deliver excellent customer service both in person and by phone
Assist with appointment changes, cancellations, and other scheduling needs
Requirements:
Experience in a medical or healthcare office setting preferred
General computer proficiency and familiarity with scheduling programs
Strong communication and organizational abilities
Ability to manage multiple tasks and work in a fast-paced environment
Understanding of patient privacy and confidentiality
High school diploma or equivalent
additional relevant certifications are a plus
What we offer:
medical, vision, dental, and life and disability insurance