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Robert Half is seeking a proactive and organized Medical Scheduler with hands-on EPIC experience for a leading healthcare client. The ideal candidate will play a key role in ensuring efficient daily scheduling operations and delivering excellent service to both patients and clinical staff.
Job Responsibility:
Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system
Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations
Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules
Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests
Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience
Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment
Requirements:
1-2 years of medical scheduling or patient access experience in a healthcare setting
Proficiency with the EPIC EHR system is required
Strong organizational, problem-solving, and customer service skills
Ability to communicate clearly and professionally with patients, providers, and staff
Familiarity with medical terminology and healthcare front desk operations
What we offer:
medical, vision, dental, and life and disability insurance