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Medical Scheduler

United States, Portland · Job Posted April 11, 2026
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Job Description

Robert Half is seeking a proactive and organized Medical Scheduler with hands-on EPIC experience for a leading healthcare client. The ideal candidate will play a key role in ensuring efficient daily scheduling operations and delivering excellent service to both patients and clinical staff.

Job Responsibility

  • Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system
  • Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations
  • Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules
  • Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests
  • Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience
  • Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment

Requirements

  • 1-2 years of medical scheduling or patient access experience in a healthcare setting
  • Proficiency with the EPIC EHR system is required
  • Strong organizational, problem-solving, and customer service skills
  • Ability to communicate clearly and professionally with patients, providers, and staff
  • Familiarity with medical terminology and healthcare front desk operations

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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