Medical Scheduler Job at Robert Half (Shelby Township)

New

Medical Scheduler

We are looking for a Medical Scheduler to support patient access and appointment...

Location

United States , Shelby Township

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a medical office, patient scheduling, or healthcare administrative environment
Background working with third-party insurance, managed care plans, and medical terminology
Familiarity with coding references such as ICD-10 and related healthcare documentation standards
Proficiency with Microsoft Office applications and experience using electronic scheduling, registration, or eligibility verification systems
Ability to manage multiple tasks efficiently and adapt to changing priorities in a busy healthcare setting
Strong analytical and problem-solving skills with the ability to review and interpret detailed information accurately
Clear verbal and written communication skills with a patient-centered, detail-oriented approach
Ability to work independently while also collaborating effectively with internal teams and external stakeholders

Job Responsibility

Gather and confirm patient demographic, financial, and insurance details to support registration, billing, and payer compliance requirements
Coordinate new, changed, and canceled appointments within the scheduling system while maintaining accuracy and efficiency
Review pre-registration information, document required details, and ensure records are complete for upcoming visits
Conduct insurance eligibility checks in real time and explain authorization, referral, and pre-certification needs to patients when applicable
Contact patients to confirm appointments and share visit instructions, including any preparation steps required before service
Manage incoming and outgoing calls with a courteous, service-focused approach that promotes patient satisfaction and access to care
Maintain courteous, effective interactions with patients, staff, and external contacts in alignment with departmental service expectations
Support additional administrative or scheduling-related duties as needed to meet operational demands

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

New

Medical Scheduler

We are looking for a detail-oriented Medical Scheduler to support patient access...

Location

Santa Maria

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in scheduling, patient coordination, or a similar administrative role
Prior experience in a healthcare setting is strongly preferred
Familiarity with oncology scheduling or treatment regimen coordination is highly desirable
Working knowledge of electronic health record systems such as Allscripts, Cerner, or similar platforms
Comfortable handling inbound calls and communicating professionally with patients, providers, and support staff
Proficiency with Microsoft Outlook and Word for daily communication and documentation
Ability to stay organized, manage competing priorities, and work effectively in a fully onsite setting

Job Responsibility

Coordinate appointments for new and existing patients, ensuring schedules are accurate and aligned with clinic availability
Respond to incoming calls promptly and follow up on messages to provide clear, timely assistance to patients and internal teams
Manage new patient referral intake and help guide cases through the scheduling process
Partner with departments across the organization to obtain medical documentation and support continuity of care
Maintain appointment and patient information within electronic health record and scheduling platforms with a high degree of accuracy
Work closely with oncology, hematology, and infusion teams to support efficient patient flow and treatment planning
Use office and clinical software tools to track communications, update records, and complete daily scheduling tasks
Provide courteous service to patients while helping resolve routine scheduling questions and access-related concerns

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Medical Scheduler

We are looking for a detail-oriented Medical Scheduler to support patient access...

Location

United States , Shelby Township

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a medical office, scheduling environment, or patient access role involving third-party insurance and managed care
Familiarity with medical terminology and diagnostic or procedural coding concepts used in healthcare settings
Working knowledge of Microsoft Office applications, Windows-based systems, and electronic scheduling or registration platforms such as Cerner or similar tools
Ability to verify insurance coverage through payer portals and eligibility systems while accurately interpreting the information returned
Strong multitasking, problem-solving, and critical thinking skills in a fast-paced environment with shifting priorities
Clear verbal and written communication skills with a patient-focused, detail-oriented approach to internal and external customer interactions
Ability to work independently while remaining collaborative, composed, and service-oriented in day-to-day operations

Job Responsibility

Coordinate new, changed, and canceled appointments through the healthcare scheduling platform while keeping records current and accurate
Collect and confirm patient demographic, coverage, and financial details to support registration, billing, and payer requirements
Review pre-registration information for completeness, document updates promptly, and scan required materials into the appropriate systems
Perform live insurance eligibility checks, interpret payer responses, and explain authorization, referral, and pre-certification needs to patients
Place and receive calls to confirm visits, share preparation instructions, and improve patient access to services through responsive communication
Deliver courteous, attentive support during every patient interaction while following departmental service and service quality standards
Maintain accurate notes and records related to scheduling activity, insurance verification, and patient communications
Assist with additional administrative or patient access duties as needed to support daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Medical Scheduler

Our client, a community-focused healthcare organization, is seeking a Medical Sc...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Minimum of 2 years of experience in a medical practice, dental office, or clinic administrative role
Proficiency with Windows-based computer systems
Strong verbal communication and customer service skills
Ability to prioritize, multitask, and problem-solve in a busy office setting
Working knowledge of dental terminology
Strong attention to detail and organizational skills
Ability to work effectively with diverse patient populations
Professional, empathetic, and service-oriented communication style
Ability to adapt to changing priorities and patient volume

Job Responsibility

Schedule and confirm patient appointments
Manage patient check-in and check-out processes
Collect patient payments and prepare payment batches for posting
Verify insurance eligibility and enter insurance information accurately into the system
Gather and update patient demographic and registration details
Answer incoming calls, direct calls appropriately, and document messages
Monitor voicemail and respond or escalate as needed
Maintain accurate phone notes within patient records
Scan and upload documentation into electronic charts
Complete prior authorizations for insurance as required

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Medical Scheduler

We are looking for a detail-oriented Medical Scheduler to support patient access...

Location

United States , Shelby Township

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a medical office, patient scheduling, or healthcare access role
Hands-on knowledge of third-party medical insurance processes and managed care requirements
Familiarity with medical terminology and coding concepts such as ICD-10
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, along with healthcare scheduling or registration systems
Ability to review and interpret insurance responses, patient information, and related documentation with accuracy
Strong multitasking, problem-solving, and critical thinking skills in a fast-changing environment
Clear verbal and written communication skills with a courteous, patient-centered, and detail-oriented approach
Ability to work independently while contributing positively within a collaborative team setting

Job Responsibility

Gather and confirm patient demographic, insurance, and financial details to support registration, billing, and payer requirements
Schedule, move, or cancel appointments in the healthcare scheduling platform while maintaining a high level of accuracy
Complete pre-registration tasks by entering, reviewing, and organizing required documentation in a timely manner
Verify insurance coverage in real time and explain coverage-related needs such as referrals, prior authorizations, or pre-certifications to patients
Contact patients to confirm upcoming visits and provide clear instructions about appointment readiness or service preparation
Manage inbound and outbound calls with a service-focused approach that supports patient satisfaction and access to care
Maintain accurate records by documenting interactions and updating patient information as needed
Demonstrate professionalism and tact in all communications while following departmental service standards
Assist with additional scheduling and patient access duties as assigned to support daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Medical Scheduler

We are looking for a Medical Scheduler to join a healthcare team in Burien, Wash...

Location

United States , Burien

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in medical scheduling, patient access, or a related healthcare support role
Working knowledge of medical terminology and standard outpatient scheduling practices
Experience verifying insurance eligibility, referrals, and prior authorizations
Ability to communicate clearly and professionally with patients, providers, and clinic staff
Strong customer service skills with empathy, patience, and attention to detail
Proficiency in documenting information accurately within electronic medical record systems
Comfortable handling a high volume of phone-based and patient-facing coordination tasks

Job Responsibility

Coordinate patient appointments and related services to support timely, organized care delivery
Collect, review, and maintain accurate patient demographic details and enter updates into the electronic medical record
Verify insurance coverage, confirm referral status, and document eligibility information during patient interactions
Review upcoming visits to ensure required labs, imaging, referrals, and supporting records are in place before appointments
Respond to patient questions regarding billing, benefits, and expected out-of-pocket costs, obtaining estimates when needed
Communicate with patients, physicians, and referring offices when referrals are incomplete, denied, or require additional clinical information
Upload, scan, and file forms and medical documents in the appropriate sections of the electronic record
Arrange special patient support needs such as interpreter services, transportation assistance, and pre-visit instructions
Follow established procedures for cancellations, rescheduling, and missed appointments, escalating policy concerns to leadership when appropriate

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Medical Scheduler

We are looking for a skilled Medical Scheduler to join our team in located in th...

Location

United States , Clark

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2+ years of experience in patient scheduling or a similar role
Strong ability to schedule and manage patient appointments effectively
Proficiency in maintaining accurate patient demographic records
Skilled in contacting patients and addressing their concerns professionally
Demonstrated ability to assist patients in navigating healthcare procedures and services
Familiarity with healthcare systems and scheduling software
Ability to work collaboratively with administrative and patient services teams

Job Responsibility

Assist patients with inquiries related to physicians, insurance coverage, and reproductive medicine services
Convert patient inquiries into scheduled appointments, ensuring new patients are appropriately onboarded
Address and resolve patient concerns by clarifying issues and researching effective solutions
Escalate complex medical questions or complaints to clinical personnel for further assistance
Accurately document all patient interactions, adhering to established procedures and guidelines
Schedule appointments for new and returning patients, following prescribed scripts and organizational standards
Maintain and update patient demographic information in the system to ensure accuracy
Stay informed on current marketing campaigns and address related patient inquiries
Collaborate with administrative teams to optimize schedules and ensure appointments are filled

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in company 401(k) plan

Medical Scheduler

Robert Half is seeking a proactive and organized Medical Scheduler with hands-on...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1-2 years of medical scheduling or patient access experience in a healthcare setting
Proficiency with the EPIC EHR system is required
Strong organizational, problem-solving, and customer service skills
Ability to communicate clearly and professionally with patients, providers, and staff
Familiarity with medical terminology and healthcare front desk operations

Job Responsibility

Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system
Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations
Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules
Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests
Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience
Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

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