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We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination for a busy oncology practice in San Luis Obispo, California. This contract position is ideal for someone who is comfortable managing a high volume of scheduling activity, communicating with patients and clinical teams, and helping ensure records are in place for timely care. The role requires strong organizational skills, professionalism, and the ability to work onsite Monday through Friday in a fast-paced healthcare environment.
Job Responsibility
Coordinate appointments for new and existing patients, ensuring schedules are accurate and aligned with clinic availability
Respond to incoming calls promptly and follow up on messages to provide clear, timely assistance to patients and internal teams
Manage new patient referral intake and help guide cases through the scheduling process
Partner with departments across the organization to obtain medical documentation and support continuity of care
Maintain appointment and patient information within electronic health record and scheduling platforms with a high degree of accuracy
Work closely with oncology, hematology, and infusion teams to support efficient patient flow and treatment planning
Use office and clinical software tools to track communications, update records, and complete daily scheduling tasks
Provide courteous service to patients while helping resolve routine scheduling questions and access-related concerns
Requirements
At least 1 year of experience in scheduling, patient coordination, or a similar administrative role
Prior experience in a healthcare setting is strongly preferred
Familiarity with oncology scheduling or treatment regimen coordination is highly desirable
Working knowledge of electronic health record systems such as Allscripts, Cerner, or similar platforms
Comfortable handling inbound calls and communicating professionally with patients, providers, and support staff
Proficiency with Microsoft Outlook and Word for daily communication and documentation
Ability to stay organized, manage competing priorities, and work effectively in a fully onsite setting
What we offer
medical, vision, dental, and life and disability insurance