Medical Records I Job at Dana-Farber Cancer Institute (Attleboro)

Job Description

The HIS Processor II is responsible for the effective coordination, organization and accuracy of information and records of varying levels of complexity. Provides administrative support and coordination, primarily focused on supporting incoming telephone calls and performing medical records (both written and verbal ROI) responsibilities. Operates at a moderate to high level of independence and assists less experience team members. Functions as a content expert/resource leader/champion in HIS responsibilities.

Job Responsibility

Works in collaboration with the DFCI Longwood based Health Information Services staff to ensure Quality Control of all aspects of the electronic health record processing
Will assist Longwood Health Information Services in its efforts to meet and/or exceed patient, physician and customer expectations at satellite location
Reviews daily visit lists for correct data
checks all electronic charts for any missing documents or recent reports, scans any/all data into the electronic medical record
Reviews daily listing information against existing records for accuracy and completeness, verifies demographics and makes corrections as necessary
Sorts, files, and collates, medical records such as admission slips, lab and pathology reports, and clinical notes and scan all into EMR
Obtains lost or missing records in accordance with established procedures. Communications with hospitals, IT departments, referring physicians, etc
Manages existing paper charts, including scanning and sending to off-site storage facility
Reviews and administers all consent forms, including mailing and scanning into charts
Picks up and scans incoming paper data from the front desk and throughout clinic
Manages both incoming and outgoing faxes. Takes corrective action as needed
Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority
Ensures compliance with DFCI policies and procedures for electronic health information in EPIC
Adheres to standard operating procedures and compliance requirements
Enters telephone encounters in EPIC and routes to the appropriate provider, staff member, etc
May assist with the document preparation for incoming FMLA, Disability, SSA Form requests
Processes incoming and outgoing mail
Perform other duties as requested
Assists in training of new HIS staff
Supports patients with the completion of ROI’s etc
Works closely with the ONN’s/providers supporting real time medical documentation needs
Acts as a liaison with HIS Boston to ensure proper processing of medical records and legal requests

Requirements

High School diploma required
3 years’ experience working in a medical setting (Degree may substitute for experience)
Extensive knowledge of insurances needed to support patient disability, FMLA requests

Nice to have

Knowledge of medical terminology is preferred
Associate or bachelor’s degree preferred

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