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We are seeking a detail-oriented and organized Medical Records Coordinator who is fluent in both English and Spanish and experienced in using the Epic electronic health record (EHR) system. This role is responsible for managing patient medical records, ensuring accuracy, confidentiality, and compliance with all healthcare regulations, while also supporting Spanish-speaking patients and staff.
Job Responsibility:
Maintain, organize, and update patient medical records in the Epic EHR system
Ensure accuracy, completeness, and timely entry of patient information
Respond to medical records requests (internal and external) in compliance with HIPAA regulations
Communicate effectively with patients, providers, and staff in both English and Spanish
Assist patients with record requests, forms, and general inquiries
Perform chart audits and quality checks to ensure compliance and data integrity
Coordinate with clinical and administrative teams to resolve discrepancies in records
Scan, index, and upload documents into Epic
Track and manage release of information (ROI) requests
Support process improvements related to medical records management
Requirements:
High school diploma or equivalent required
Associate’s or Bachelor’s degree preferred
Minimum 1-2 years of experience in medical records or healthcare administration
Hands-on experience with Epic EHR system (required)
Bilingual fluency in English and Spanish (spoken and written)
Strong knowledge of HIPAA and medical records regulations
Excellent attention to detail and organizational skills
Strong communication and customer service skills
Ability to multitask and work in a fast-paced healthcare environment