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We are seeking a detail-oriented Medical Records Clerk to support our personal injury practice by obtaining, organizing, reviewing, and maintaining medical records and billing documentation for client cases. This role is critical to ensuring attorneys and case managers have accurate and complete records to effectively advocate for clients.
Job Responsibility
Request, track, and obtain medical records and billing statements from healthcare providers
Review records for completeness and follow up on outstanding requests
Organize, scan, upload, and maintain medical documentation in the firm's case management system
Maintain records request logs
Communicate professionally with medical providers, clients, insurance companies, and paralegals, attorneys
Assist attorneys and case managers with medical documentation needed for settlement demands and litigation
Requirements
Prior experience in medical records, healthcare administration, legal support, or personal injury law preferred
Strong organizational skills and attention to detail
Ability to manage multiple priorities and deadlines
Proficiency with Microsoft Office and case management software
Excellent written and verbal communication skills
At least 5 years of experience in file management, medical records, legal support, healthcare administration, or a related field
Demonstrated ability to manage paper filing, file box organization, document scanning, and electronic filing processes
Strong attention to detail with the ability to maintain accurate records and protect confidential information
Proficiency with Microsoft Office and comfort using document management or case management software
Effective written and verbal communication skills for working with internal teams and external contacts
Ability to prioritize multiple tasks, stay organized under deadlines, and follow up consistently on outstanding requests