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We are looking for a detail-oriented and customer-service-focused Medical Records Clerk to support our Health Information Management (HIM) department in SeaTac, Washington. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about maintaining the accuracy and confidentiality of health information. This role is primarily responsible for processing and fulfilling requests for medical records and patient information in compliance with HIPAA and organizational policies. The ideal candidate has strong organizational skills, a commitment to confidentiality, and the ability to balance accuracy with efficiency in a fast-paced healthcare environment.
Job Responsibility:
Process incoming requests for medical records and health information from patients, providers, attorneys, insurers, and other authorized entities
verify that all authorization forms comply with legal and organizational standards before releasing medical records
prepare and transmit medical records using electronic systems, fax, mail, or secure portals as required
address inquiries related to medical record requests, providing updates and clarifying documentation needs
maintain detailed logs of all requests, releases, and associated paperwork
safeguard patient confidentiality and ensure the integrity of health records at all times
work collaboratively with clinical staff, providers, and other departments to gather necessary information
perform general administrative tasks such as scanning, indexing, and filing records to ensure efficient record management
Requirements:
High school diploma or equivalent
additional education in health information or medical office administration is a plus
at least one year of experience in a healthcare office or health information management department
previous experience in health information management, medical records, or a healthcare office environment preferred
familiarity with release of information regulations and compliance standards
exceptional organizational skills and attention to detail, with the ability to prioritize multiple tasks
proficiency in electronic health record systems, scanning tools, and Microsoft Office applications
strong communication skills and a customer-focused approach
experience with medical record systems such as Allscripts or Cerner is advantageous
ability to handle inbound telephone calls and manage document scanning and printing tasks effectively
experience with EPIC, Datavant, and Solarity is preferred
What we offer:
medical, vision, dental, and life and disability insurance
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