Medical Records and Authorization Specialist Job at Baxter (Houston)

Authorization And Referral Support Specialist

We are seeking a compassionate, detail-oriented Authorization & Referral Support...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in referrals, authorizations, or medical administrative support preferred
Familiarity with medical terminology or healthcare processes
Strong phone etiquette and communication skills
Compassionate, patient-focused approach
Highly organized with the ability to multitask efficiently
Open to early-career candidates (if hold familiarity with medical terminology)
Bilingual preferred but not required

Job Responsibility

Follow up on patient referrals to confirm appointments are scheduled and completed
Contact families and providers regarding referral status and next steps
Manage inbound voicemails and respond to referral-related emails
Assist with clerical and administrative tasks for the authorization/referral team
Utilize internal systems to track referral activity and maintain accurate records
Support coordination of care by ensuring timely communication between patients, families, and providers
Monitor and manage incoming communications to the department

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Insurance Authorization Specialist

We are seeking a detail-oriented Insurance Authorization Specialist to support t...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate degree preferred
1+ years of experience in insurance authorization, medical billing, healthcare administration, or a related role preferred
Knowledge of commercial insurance, Medicare, Medicaid, and managed care plans
Familiarity with prior authorization and eligibility verification processes
Experience with electronic health records and insurance portals
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to manage deadlines and work independently in a high-volume environment

Job Responsibility

Verify insurance eligibility, benefits, and coverage details
Obtain prior authorizations and pre-certifications for services, procedures, and medications
Communicate with insurance carriers, providers, patients, and internal teams regarding authorization requirements and status updates
Review documentation for completeness and accuracy before submission
Track authorization requests, approvals, denials, and expirations
Follow up on pending and denied authorizations and escalate issues as needed
Maintain accurate records in billing, practice management, or electronic health record systems
Ensure compliance with payer guidelines, healthcare regulations, and company policies
Assist with appeals and supporting documentation for denied requests
Collaborate with clinical, billing, and administrative teams to reduce delays in service and reimbursement

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Insurance Authorization Specialist

We are seeking a detail-oriented Insurance Authorization Specialist to support t...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate degree preferred
1+ years of experience in insurance authorization, medical billing, healthcare administration, or a related role preferred
Knowledge of commercial insurance, Medicare, Medicaid, and managed care plans
Familiarity with prior authorization and eligibility verification processes
Experience with electronic health records and insurance portals
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to manage deadlines and work independently in a high-volume environment

Job Responsibility

Verify insurance eligibility, benefits, and coverage details
Obtain prior authorizations and pre-certifications for services, procedures, and medications
Communicate with insurance carriers, providers, patients, and internal teams regarding authorization requirements and status updates
Review documentation for completeness and accuracy before submission
Track authorization requests, approvals, denials, and expirations
Follow up on pending and denied authorizations and escalate issues as needed
Maintain accurate records in billing, practice management, or electronic health record systems
Ensure compliance with payer guidelines, healthcare regulations, and company policies
Assist with appeals and supporting documentation for denied requests
Collaborate with clinical, billing, and administrative teams to reduce delays in service and reimbursement

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Medical Records Clerk

We are looking for a dedicated Medical Records Clerk to join our healthcare team...

Location

United States , Cooperstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a customer service-oriented role
Proficient in Microsoft Word and Outlook for document and email management
Familiarity with health information management processes and regulations
Strong organizational skills to handle multiple tasks and document queues effectively
Ability to operate and manage photocopying, scanning, and printing equipment
Excellent verbal and written communication skills for interacting with patients and healthcare professionals
Knowledge of release of information models and electronic document management systems
Attention to detail for verifying and processing sensitive patient information accurately

Job Responsibility

Answer inbound calls from patients, attorneys, medical providers and billing departments
Ability to multitask answering calls while assisting with release of information requests and records
Process requests for patient health records in accordance with privacy and confidentiality regulations
Collaborate with a team of specialists to ensure timely completion of release of information requests
Utilize electronic document management systems to organize, retrieve, and distribute patient records
Provide exceptional customer service to patients, families, and authorized requestors
Verify and validate information to ensure accuracy and compliance with healthcare standards
Handle copying, scanning, and printing of documents as required for health information management
Respond to voicemail messages and inquiries related to release of information processes
Manage document queues and prioritize tasks to meet deadlines efficiently

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Prior Authorization Specialist

We are looking for a skilled Prior Authorization Specialist to support healthcar...

Location

United States , Brea

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in insurance authorization or a related healthcare role
Familiarity with payer guidelines and prior authorization processes
Strong organizational skills with the ability to manage multiple tasks and deadlines
Effective communication skills to interact with insurance providers, healthcare teams, and patients
Proficiency in electronic health record systems and documentation
Ability to interpret clinical documentation and insurance requirements accurately
Knowledge of healthcare terminology and insurance policies
Commitment to maintaining patient confidentiality and compliance with regulations

Job Responsibility

Review clinical documentation, physician orders, and patient charts to identify insurance authorization requirements
Submit and track prior authorization requests for treatments, medications, procedures, and diagnostic tests
Verify insurance eligibility, benefits, and coverage details to ensure patients receive appropriate care
Act as a liaison between insurance providers, healthcare teams, and patients to communicate authorization statuses
Follow up on pending authorizations, addressing inquiries or resolving denials as needed
Maintain detailed records of approvals, denials, and supporting documentation in electronic health systems
Collaborate with clinical and scheduling teams to confirm services are authorized before they are provided
Monitor updates to payer policies and guidelines to ensure compliance with insurance requirements
Initiate appeals for denied authorization requests when justified
Uphold confidentiality standards and organizational compliance in all aspects of patient care

What we offer

Medical, Dental and Vision Insurance
401K Retirement
Sick Time Off
Tuition Reimbursement

Senior Customer Repair and Intake Specialist

The Senior Customer Repair and Intake Specialist is responsible for documenting ...

Location

United States , Batesville

Salary:

54400.00 - 74800.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate’s degree preferred
1+ years of experience in customer service, complaint handling, or service operations, including documenting customer issues in a case management or CRM system
Experience providing customer support via phone and email, preferably in a queue-based environment
Experience processing returns, repairs, or service requests (RMA or similar workflows) and maintaining accurate records in a regulated or process-driven environment
Ability to manage multiple active cases and meet defined timelines for complaint handling
Proficiency using Microsoft Outlook, Excel, and Word or equivalent applications
Experience in an FDA-regulated or medical device environment preferred
Experience coordinating with repair, service, or operations teams and handling purchase orders or service-related billing preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Responsibility

Enter and maintain customer complaints in the approved contact management system in compliance with FDA requirements
Provide customer support via phone and email, including managing inbound inquiries through a call queue system
Process RMA returns and repair requests, including verification of required data prior to submission
Contact customers, distributors, and sales representatives to obtain required complaint and product information
Track repair status with the repair depot and update case records accordingly
Obtain and document purchase orders for fee-based repair services
Review complaint records for completeness, accuracy, and regulatory compliance
Update complaint status and documentation as product returns and repairs progress
Serve as primary point of contact for intake and documentation of Allen Accessories complaints

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

Medical Billing Specialist

We are looking for a Medical Billing Specialist to support a Contract opportunit...

Location

United States , Aloha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in medical billing is required
Working knowledge of Medicare or Medicaid billing practices is strongly preferred
Experience handling insurance verification, medical claims, and claim follow-up is required
Familiarity with medical collections and payer communications is preferred
Proficiency with billing platforms such as Credible and Qualifacts is helpful
Ability to review detailed information carefully and maintain accuracy across multiple tasks
Strong interpersonal skills with a calm, respectful approach suited to a behavioral health or non-profit setting
Ability to manage responsibilities independently while supporting a collaborative team environment

Job Responsibility

Manage billing activities by preparing, reviewing, and submitting medical claims with a strong focus on accuracy and timeliness
Confirm insurance coverage and determine benefit eligibility before services are billed to help reduce denials and payment delays
Investigate unpaid or denied claims, communicate with payers as needed, and take corrective action to secure reimbursement
Coordinate authorization-related billing support for varying levels of care, including CareOregon-related processes when applicable
Maintain complete and organized billing records in designated systems such as Credible and Qualifacts
Assist with medical collections follow-up and other billing support duties based on team priorities and workload demands
Work collaboratively with internal staff to address claim issues while delivering attentive and empathetic communication
Monitor account status and identify discrepancies so billing concerns can be resolved efficiently
Contribute to daily revenue cycle activities in alignment with compliance standards and organizational procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Hospital Medical Collections Specialist

A respected hospital in the San Fernando Valley is seeking an experienced and re...

Location

United States , North Hollywood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of hospital medical collections or healthcare revenue cycle experience required
Strong understanding of hospital billing, insurance follow-up, and denial management processes
Experience working with government and commercial payers, including Medicare and Medi-Cal managed care plans
Knowledge of inpatient and outpatient claim processing preferred
Excellent analytical, problem-solving, and communication skills
Ability to work independently in a fast-paced healthcare environment while managing multiple priorities
Proficiency in healthcare billing systems and Microsoft Office applications
All applicants applying for U.S. job openings must be legally authorized to work in the United States

Job Responsibility

Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers
Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution
Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs
Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims
Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history
Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes
Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates
Monitor assigned accounts to reduce aging AR and improve overall collection performance
Support departmental goals related to cash collections, denial management, and revenue cycle efficiency

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

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Medical Records and Authorization Specialist

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