This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is seeking medical record retrievers to join their risk adjustment team, providing essential support for retrieving patient records from healthcare providers. This fully remote, 90-day contract role offers five openings: one lead and four medical chart retrieval positions. You will facilitate outbound communication with hospitals, physician offices, and healthcare facilities, as well as collaborate with third parties to obtain necessary documentation. The role requires strict adherence to privacy laws and regulations, accurate documentation of retrieved information using various computer platforms and databases, and a professional demeanor. Equipment will be provided, and you will work a standard 40-hour week.
Job Responsibility:
Conduct outbound calls to hospitals, physician offices, and healthcare facilities to retrieve patient medical records
Collaborate with third parties to obtain records and access as needed
Ensure compliance with privacy laws and regulations throughout the retrieval process
Accurately document and track all retrieved information using databases and computer systems
Communicate effectively with providers and third parties to facilitate timely record retrieval
Utilize phone and fax for outreach and documentation as required
File and organize obtained documents according to established procedures
Requirements:
Minimum 1 year experience auditing and abstracting medical records
Knowledge of medical terminology and ability to read and interpret medical records
Experience working with payers and third-party providers
Medical record/HIM experience with outreach to providers
Strong verbal and written communication skills for outreach to hospitals, physician offices, and healthcare facilities
Proficient in using Microsoft platforms including Excel and comfortable working within databases
Ability to abide by privacy laws and regulations related to medical record retrieval
Strong customer service skills, professional demeanor, and good work ethic
Experience with filing and accurate documentation of obtained information
Ability to use phone and fax for communication and documentation
Ability to work independently and collaboratively in a remote environment
What we offer:
Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage
401k plan that includes a company match and is fully vested after you become eligible
Paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching