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Medical Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Branchburg

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Medical Receptionist to join our team. In this long-term contract position, you will be the first point of contact for patients, providing exceptional service while managing essential front office tasks. This role offers the opportunity to work in a dynamic healthcare environment, supporting both administrative and clinical teams.

Job Responsibility:

  • Welcome patients upon arrival, verify their demographic information, and ensure insurance details are up to date
  • Collect co-pays and outstanding balances, obtain necessary signatures, and assist with the check-in process
  • Schedule, reschedule, and confirm patient appointments while coordinating smooth patient flow throughout the day
  • Answer incoming calls, address inquiries, and maintain accurate records through scanning, filing, and documentation updates
  • Process referrals and authorizations, handle patient messages, and escalate concerns to the appropriate staff while ensuring confidentiality
  • Prepare charts, assist with daily reports, reconcile end-of-day transactions, and manage communication tasks effectively
  • Maintain a clean and organized reception area to enhance the patient experience
  • Collaborate with healthcare providers, nurses, billing staff, and office leadership to ensure seamless operations

Requirements:

  • At least one year of experience in medical front office or healthcare customer service roles
  • Ability to multitask efficiently in a fast-paced environment
  • Proficiency in scheduling software and healthcare systems
  • Strong communication skills paired with professionalism and critical-thinking abilities
  • Familiarity with insurance plans, co-pays, and basic medical terminology
  • Detail-oriented with excellent organizational skills
  • Commitment to maintaining patient confidentiality and delivering quality service
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 05, 2026

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