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We are looking for an experienced and organized Medical Receptionist to support a busy healthcare practice in Towson, Maryland. This contract-to-permanent opportunity is ideal for someone who thrives in a patient-facing healthcare environment and can create a welcoming, detail-oriented first impression. The right candidate will balance front desk coordination with strong communication and multitasking skills to keep daily operations running smoothly.
Job Responsibility:
Welcome patients and visitors courteously, providing a positive and efficient front desk experience from arrival through departure
Coordinate appointment scheduling, rescheduling, and calendar updates while helping maintain an orderly patient flow throughout the day
Manage patient check-in processes, confirm demographic and insurance details, and ensure required information is accurately entered
Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate clinical or administrative staff
Support general medical front office operations by handling paperwork, filing, and other administrative tasks as needed
Communicate clearly with patients regarding visit logistics, office procedures, and next steps to help reduce confusion and delays
Work closely with the practice administrator and internal team members to maintain efficient daily office coverage
Assist with additional administrative duties or workflow-related tasks that support the needs of the practice
Requirements:
Previous experience in a medical receptionist, medical front office, or similar healthcare support role
Hands-on background with patient scheduling and patient check-in procedures in a clinical setting
Ability to work effectively in a fast-paced healthcare environment while managing multiple priorities at once
Detail-oriented presentation and strong interpersonal skills, with the ability to serve as the first point of contact for patients
Familiarity with basic medical terminology and general office documentation practices
Strong verbal and written communication skills, along with dependable organizational skills
Comfortable using standard office systems and learning practice-specific tools and workflows