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Medical Receptionist

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Humana

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Location:
United States , New Braunfels

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

38000.00 - 45800.00 USD / Year
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Job Description:

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Responsibility:

  • Operates a switchboard or multi-line phone and maintains long distance call logs
  • Maintains the reception area
  • Appointment scheduling
  • Verification of insurances
  • Collecting patient charges
  • Takes and distributes accurate messages
  • Greets visitors and determines the nature of their visit
  • Issues visitor passes and maintains visitor logs
  • Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
  • Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address

Requirements:

  • Experience in a medical office
  • Six months to one year of multi phone line experience
  • Excellent Customer Service and phone etiquette
  • Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice to have:

  • Two years related experience
  • Bilingual (English/Spanish)
  • Associate degree
  • Experience with ECW
  • Knowledge of Medical terminology
What we offer:
  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
  • Bonus incentive plan

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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