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Medical Receptionist

United States, Youngstown · Job Posted May 26, 2026
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Job Description

We are looking for a welcoming and organized Medical Receptionist to support daily front-desk operations for a healthcare facility. This is a Contract position that requires someone who can create a positive experience for patients while keeping scheduling, records, and communication flowing smoothly. The ideal candidate is comfortable in a busy medical setting and can balance administrative accuracy with attentive, compassionate service.

Job Responsibility

  • Welcome patients and visitors warmly, providing courteous assistance and directing them appropriately upon arrival
  • Coordinate appointment calendars by booking visits, confirming schedules, and making updates as needed
  • Manage the check-in and check-out process to help maintain an efficient and positive patient flow
  • Review and maintain patient demographic and visit information in office systems with a high level of accuracy
  • Prepare, organize, and update front-desk documentation and records to support daily clinical operations
  • Handle incoming calls, messages, and correspondence, ensuring information reaches the correct staff members promptly
  • Provide administrative support to office personnel through general clerical tasks and front-office coordination
  • Keep the reception area and related workflows orderly to promote an efficient and well-organized environment

Requirements

  • Prior experience in a medical reception, healthcare office, or similar patient-facing administrative role is preferred
  • Strong interpersonal and communication skills with a consistent focus on customer service
  • Ability to work effectively in a fast-moving medical office while managing multiple priorities
  • High attention to detail and solid organizational skills for handling records, scheduling, and follow-up tasks
  • Sound judgment when working with confidential and sensitive patient information
  • Comfort using basic computer applications, office systems, and data entry tools
  • Reliability and availability to fulfill the full duration of the contract assignment
  • Familiarity with appointment scheduling, patient intake, insurance verification, or basic medical terminology is a plus

Nice to have

Familiarity with appointment scheduling, patient intake, insurance verification, or basic medical terminology is a plus

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in 401(k) plan

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