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We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.
Job Responsibility
Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience
Coordinate appointments by matching patient needs with provider and staff availability
Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner
Communicate with referral sources, patients, and insurance representatives to support continuity of care
Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts
Work closely with practitioners and office leadership to help meet patient access and service needs
Maintain clear and organized documentation related to appointments, communications, and office activity
Provide additional administrative support as needed to keep daily operations running efficiently
Requirements
High school diploma from an accredited institution
Prior experience in a medical office or healthcare front-desk setting
Demonstrated ability to schedule patient appointments accurately and efficiently
Strong customer service skills with a detail-oriented and compassionate communication style
Familiarity with receptionist duties, including phone support, patient check-in, and message handling
Basic understanding of medical terminology
Excellent attention to detail and ability to manage multiple tasks in a busy office environment
What we offer
Medical, vision, dental, and life and disability insurance