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Medical Receptionist

United States, Phoenix · Job Posted May 20, 2026
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Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a busy healthcare setting. This long-term contract position is ideal for someone who creates a welcoming patient experience while keeping scheduling and intake processes organized and accurate. The person in this role will serve as a key point of contact for patients, providers, and office staff, helping the practice run smoothly each day.

Job Responsibility

  • Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process efficiently
  • Coordinate patient appointments, update calendars, and communicate scheduling changes with clarity and courtesy
  • Answer incoming calls, respond to routine front-office questions, and direct messages to the appropriate clinical or administrative staff
  • Maintain accurate patient information in office records and ensure registration details are complete and up to date
  • Support daily reception activities such as preparing forms, managing front-desk traffic, and assisting with general administrative tasks
  • Use basic medical terminology when communicating with staff and handling routine documentation related to patient visits
  • Help keep the reception area organized and presentable while protecting patient confidentiality in all interactions

Requirements

  • Experience working in a medical front office or similar healthcare reception environment
  • Ability to manage receptionist duties such as greeting visitors, answering phones, and handling patient intake
  • Familiarity with patient scheduling and front-desk coordination in a clinical setting
  • Basic understanding of medical terminology used in routine office communication
  • Strong organizational skills with attention to detail and accuracy in administrative tasks
  • Clear communication skills and a courteous, patient-focused approach
  • Ability to handle multiple priorities in a fast-paced healthcare office

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • free online training

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