Medical Receptionist Job at Robert Half (Los Angeles)

Medical Receptionist

Robert Half

Location:
United States , Los Angeles

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Medical Receptionist to support patient-facing operations for a healthcare organization in Los Angeles, California. This Medical Receptionist position is ideal for someone who brings strong customer service skills, accuracy in handling patient information, and confidence assisting callers in both English and Spanish. The person in this role will help create a welcoming experience while ensuring communication and documentation are handled efficiently and effectively.

Job Responsibility:

Greet patients and visitors in a courteous, attentive manner and provide clear assistance with front-line inquiries
Receive and manage inbound calls, directing questions and concerns to the appropriate department or staff member
Gather patient demographic details and review documentation for completeness and accuracy during intake interactions
Confirm Medi-Cal insurance information and other required records to support timely patient processing
Serve as a communication bridge between care teams and Spanish-speaking patients to help ensure understanding
Maintain accurate records using customer service and office systems while following established procedures
Respond to service-related concerns with patience, care, and a solutions-focused approach

Requirements:

At least 1 year of experience in a medical receptionist, customer service, or patient support environment
Ability to handle inbound calls efficiently while delivering a high level of customer care
Experience verifying Medi-Cal insurance information and managing documentation with strong attention to detail
Comfortable using customer service software and basic office tools in a fast-paced setting
Strong verbal communication skills, including the ability to assist Spanish-speaking patients effectively
Detail-oriented demeanor and the ability to interact respectfully with patients, visitors, and medical staff

What we offer:

Medical Insurance
Dental Insurance
Vision Insurance
401K Retirement
Sick Time Off
Tuition Reimbursement

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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