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Medical Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Skaneateles

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Medical Receptionist to join our team in Skaneateles, New York. In this long-term contract position, you will play a key role in ensuring smooth patient experiences through effective scheduling, communication, and administrative support. This is an excellent opportunity for someone with strong organizational skills and a passion for providing exceptional service in a medical environment.

Job Responsibility:

  • Coordinate inbound and outbound calls to schedule patient appointments and provide answers to pre-visit inquiries, including billing-related questions
  • Verify insurance details and complete necessary documentation to ensure timely delivery of hearing aids and other medical supplies
  • Manage patient accounts with confidentiality and adhere to high standards and regulatory requirements
  • Execute appointment reminders and confirmations while maintaining timely and courteous interactions with patients
  • Discuss service costs, insurance coverage, and payment options with patients, and schedule follow-up or outpatient appointments when needed
  • Support the practice’s quality assurance goals and wellness initiatives by seeking patient referrals during interactions
  • Foster a collaborative work environment by demonstrating attention to detail and respect toward patients and team members
  • Build and maintain relationships with service providers, manage inventory, and communicate effectively with vendors
  • Participate in ongoing training and development through regular conference calls and educational sessions to enhance skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • an associate or bachelor's degree is preferred
  • A minimum of two years of experience in a front office, sales, retail, call center, or customer service role
  • Proficiency in Microsoft Excel and Word is essential
  • Familiarity with insurance billing processes and medical reimbursement workflows
  • Strong skills in patient scheduling, medical front office duties, and receptionist responsibilities
  • Knowledge of patient check-in procedures and basic medical terminology
  • Excellent communication and organizational abilities
  • Ability to work effectively in a team-oriented environment
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 19, 2026

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