Medical Receptionist Job at Humana (Columbia)

Medical Receptionist

Humana

Location:
United States , Columbia

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

38000.00 - 45800.00 USD / Year

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Job Description:

Become a part of our caring community and help us put health first. You will work in an onsite outpatient clinic. You will report to the Center Administrator at our Fairwold Clinic in Columbia, SC. This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Job Responsibility:

Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials
Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages

Requirements:

High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
Excellent customer service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice to have:

Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual in English and Spanish

What we offer:

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
bonus incentive plan

Additional Information:

Job Posted:
April 11, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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