Medical Receptionist Job at Robert Half (Hackensack)

Job Description

We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization near Hackensack, New Jersey. This Contract to permanent opportunity is ideal for someone who creates a welcoming patient experience while keeping scheduling and registration activities organized and accurate. The person in this role will serve as an important first point of contact for patients and visitors, helping the office run smoothly through attentive communication and dependable administrative support.

Job Responsibility

Welcome patients, visitors, and clients with a courteous and attentive approach while guiding them to the appropriate staff member or department
Manage front-desk check-in activities and gather required information to ensure each visit begins efficiently
Help patients complete intake, registration, and insurance-related paperwork with accuracy and attention to detail
Answer incoming phone calls, respond to routine questions, and route calls to the correct team members when further assistance is needed
Schedule appointments and confirm key details such as updated contact information, registration changes, or new patient status
Explain what documents or information patients should bring to their visit so they are prepared at the time of arrival
Maintain organized patient-facing administrative processes that support smooth office flow and timely service
Communicate clearly with clinical and administrative teams to support patient access and front office coordination

Requirements

Experience with patient scheduling in a medical office or similar healthcare front-desk setting
Working knowledge of medical front office procedures, including reception and patient check-in activities
Ability to handle receptionist duties with professionalism, discretion, and strong customer service skills
Familiarity with basic medical terminology used in a healthcare environment
Strong verbal communication skills and confidence interacting with patients, visitors, and internal staff
Comfortable completing administrative documentation accurately, including insurance and registration forms
Ability to multitask, stay organized, and manage a busy reception area effectively

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

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Medical Receptionist

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