Medical Receptionist

• Welcome patients upon arrival, complete the check-in process, and maintain a courteous and detail-oriented front desk presence
• Answer incoming calls, relay messages, and assist with appointment-related communication such as confirmations and reminders
• Coordinate patient visits by arranging and updating appointments within the office scheduling platform
• Receive cash payments, issue appropriate records, and ensure transaction details are entered accurately
• Perform administrative duties including data entry, filing, and maintaining organized patient and office documentation
• Respond to routine questions about services, insurance matters, and basic Medicaid-related information with clarity and care
• Support smooth daily operations by prioritizing multiple front office tasks in a fast-paced medical environment

• Bilingual communication skills in English and Spanish or another second language are required
• Previous experience in a receptionist, front desk, or administrative support role, preferably within a medical office
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook
• Ability to schedule appointments, manage patient check-in activities, and handle general reception responsibilities
• Experience processing payments and maintaining accurate cash-handling records
• Familiarity with basic medical terminology and exposure to insurance or Medicaid processes is preferred
• Strong interpersonal, organizational, and customer service skills with close attention to detail
• Dependable work habits, punctuality, and the ability to manage several priorities effectively

Familiarity with basic medical terminology and exposure to insurance or Medicaid processes is preferred

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan