Medical Receptionist Job at Robert Half (Hackensack)

Job Description

We are looking for an experienced and dependable Medical Receptionist to support a busy healthcare office near Hackensack, New Jersey. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will coordinate appointments, assist with registration and insurance documentation, and serve as a key point of contact for visitors and callers.

Job Responsibility

Welcome patients, visitors, and clients with professionalism, identify the reason for each visit, and guide them to the appropriate staff member or department
Support patient intake by helping individuals complete required paperwork and confirming insurance and registration details are accurately recorded
Manage incoming phone calls, route messages to the correct team members, and transfer calls promptly when additional assistance is needed
Arrange appointments while verifying demographic updates, determining whether visits are for new or existing patients, and explaining what documentation patients should bring
Coordinate related scheduling needs, including hospital admissions, diagnostic testing, imaging appointments, and visits with outside providers
Perform patient check-in activities and maintain an orderly front office environment that promotes efficient daily operations
Communicate clearly with patients regarding appointment logistics, required forms, and next steps before their visit

Requirements

Experience in a medical front office, reception, or patient-facing administrative role
Working knowledge of patient scheduling processes and front-desk coordination in a healthcare setting
Familiarity with patient check-in procedures, registration updates, and insurance information collection
Basic understanding of medical terminology used in outpatient or hospital environments
Strong verbal communication skills with the ability to interact courteously with patients, visitors, and staff
Ability to manage multiple tasks efficiently, including phones, scheduling, and documentation support
Proficiency with standard office systems and comfort handling electronic scheduling or registration tasks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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