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Medical Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Centennial

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a friendly and organized Medical Receptionist to be the first point of contact for our healthcare practice. In this role, you will handle administrative tasks, greet patients, and ensure that the office operates smoothly and efficiently. The ideal candidate will have excellent communication skills, attention to detail, and a patient-focused attitude.

Job Responsibility:

  • Greet patients, visitors, and vendors warmly and professionally as they enter the office
  • manage check-in and check-out processes, including verifying patient information, collecting co-pays, and updating medical records in the system
  • schedule, confirm, and reschedule patient appointments according to the office's procedures and availability
  • answer and route phone calls to the appropriate department or staff members in a courteous and timely manner
  • handle patient inquiries, provide basic information about services offered, and resolve non-medical concerns promptly
  • maintain and update electronic medical records (EMRs) and ensure compliance with HIPAA regulations
  • manage office supplies, order inventory, and support staff by performing various administrative and clerical tasks as needed
  • coordinate with insurance companies for verification and pre-authorization when required

Requirements:

  • High school diploma or equivalent
  • additional training or certification in medical office administration is a plus
  • previous experience as a receptionist or in a medical office setting is preferred
  • proficiency in handling electronic medical records (EMRs), with experience in systems like Cerner, Epic, or similar preferred
  • strong interpersonal and communication skills to interact effectively with patients and team members
  • ability to multitask, prioritize, and complete tasks in a fast-paced environment
  • familiarity with insurance processes and terminology is an advantage
  • commitment to maintaining confidentiality in compliance with HIPAA regulations

Nice to have:

  • additional training or certification in medical office administration
  • familiarity with insurance processes and terminology
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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