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Medical Receptionist

United States, Rochester · Job Posted June 10, 2026
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Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front office operations for a healthcare setting. This contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The individual in this role will serve as a key point of contact for patients and help keep office workflows organized and efficient.

Job Responsibility

  • Welcome patients upon arrival, assist with check-in procedures, and ensure information is entered accurately into office records
  • Coordinate appointment scheduling, confirm upcoming visits, and adjust calendars as needed to support clinic operations
  • Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff
  • Verify insurance details and collect required documentation before appointments to help streamline patient visits
  • Maintain an orderly reception area and support general front desk activities throughout the day
  • Process patient intake paperwork, update demographic information, and ensure files remain complete and current
  • Communicate clearly with providers, staff, and patients to support smooth daily office flow

Requirements

  • Prior experience in a medical front office, reception, or patient-facing administrative role
  • Ability to manage patient scheduling and front desk responsibilities in a fast-paced healthcare environment
  • Working knowledge of basic medical terminology used in outpatient or clinical settings
  • Experience completing patient check-in tasks with strong attention to detail and accuracy
  • Familiarity with insurance verification processes and collecting required patient information
  • Strong verbal communication, customer service, and organizational skills
  • Ability to handle confidential information professionally and follow office procedures consistently

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

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