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Medical Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Coon Rapids, Minnesota

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Medical Receptionist to join our healthcare team in Coon Rapids, Minnesota. In this role, you will provide essential administrative and patient support services, ensuring smooth daily operations for the clinic. This position is ideal for individuals who are passionate about delivering excellent customer service in a healthcare environment.

Job Responsibility:

  • Welcome patients, verify their identification, and assist with scheduling appointments as needed
  • Confirm patient information and validate insurance documentation
  • Digitize records by scanning documents into the Centricity system
  • Prepare charts for upcoming appointments and print necessary reports
  • Manage patient requests for medical records, ensuring proper authorization is obtained
  • Handle incoming mail and faxes, routing them appropriately
  • Respond promptly to emergency calls and coordinate necessary actions
  • Collaborate with radiologists, clinic staff, and patients to resolve scheduling concerns
  • Serve as a backup for other roles, including Scheduling, Tech Assistants, and Radiology Assistants
  • Maintain department supplies, assist in training new staff, and perform general clerical duties as required

Requirements:

  • High school diploma or equivalent is required
  • At least six months of experience in receptionist, scheduling, or customer service roles within a medical setting is preferred
  • Certification in medical administration or a related field is a plus
  • Familiarity with medical terminology is advantageous
  • Strong interpersonal and customer service skills are essential
  • Ability to manage multiple tasks, work independently, and collaborate as part of a team
  • Excellent verbal and written communication skills to interact effectively with patients, clinic staff, and radiologists
  • Attention to detail and adherence to safety protocols in the workplace

Nice to have:

  • Certification in medical administration or a related field is a plus
  • Familiarity with medical terminology is advantageous
What we offer:
  • Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
  • Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 14, 2026

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