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We are looking for a welcoming and organized Medical Receptionist to support daily front-desk operations for a healthcare facility. This is a Contract position that requires someone who can create a positive experience for patients while keeping scheduling, records, and communication flowing smoothly. The ideal candidate is comfortable in a busy medical setting and can balance administrative accuracy with attentive, compassionate service.
Job Responsibility
Welcome patients and visitors warmly, providing courteous assistance and directing them appropriately upon arrival
Coordinate appointment calendars by booking visits, confirming schedules, and making updates as needed
Manage the check-in and check-out process to help maintain an efficient and positive patient flow
Review and maintain patient demographic and visit information in office systems with a high level of accuracy
Prepare, organize, and update front-desk documentation and records to support daily clinical operations
Handle incoming calls, messages, and correspondence, ensuring information reaches the correct staff members promptly
Provide administrative support to office personnel through general clerical tasks and front-office coordination
Keep the reception area and related workflows orderly to promote an efficient and well-organized environment
Requirements
Prior experience in a medical reception, healthcare office, or similar patient-facing administrative role is preferred
Strong interpersonal and communication skills with a consistent focus on customer service
Ability to work effectively in a fast-moving medical office while managing multiple priorities
High attention to detail and solid organizational skills for handling records, scheduling, and follow-up tasks
Sound judgment when working with confidential and sensitive patient information
Comfort using basic computer applications, office systems, and data entry tools
Reliability and availability to fulfill the full duration of the contract assignment
Nice to have
Familiarity with appointment scheduling, patient intake, insurance verification, or basic medical terminology is a plus