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Are you a friendly, enthusiastic individual with a passion for helping others? My client, a well-established and busy medical practise in Brentwood, Essex, is looking for a vibrant Medical Receptionist to join their dedicated team! This is an exciting opportunity for someone who thrives in a fast-paced environment and loves interacting with patients.
Job Responsibility:
Greet and check in patients and visitors warmly and professionally
Manage patient appointments using the clinical system
Respond to phone calls, emails, and patient queries promptly
Verify ID, process payments, and maintain accurate records
Handle prescriptions and liaise with third-party providers
Maintain a clean, organised, and welcoming reception area
Support clinical staff with administrative and patient-related tasks
Uphold confidentiality, infection control and regulatory standards
Conduct chaperoning, stock control, equipment audits, and task management
Requirements:
Previous experience in a reception or admin role is essential
Excellent communication skills and a clear, polite telephone manner
Strong organisational skills and the ability to multitask effectively
Proficient IT skills to handle various systems
A positive and friendly persona that radiates warmth
Ability to work collaboratively within a team environment
Good administration skills with keen attention to detail
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